WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.93

3.9 Rating 883 Reviews

73 %

of reviewers recommend WingMirrorMan

Company Reviews

Questions

Metrics

3.9

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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01617630800

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived on time as described. Well packed. No problems”

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Posted 7 years ago

Good Morning James, Thank you for the brilliant feedback,we are very pleased you are happy with our service!

Posted 7 years ago

“nothing at all I paid for 3 day delivery and it took 8 days you promised to refund me the £4.99 and I am still waiting.”

Helpful Report

Posted 7 years ago

Good Morning Mr Tudge, We are sorry to hear that you was not pleased with the delay of your order. We have arranged for your express delivery charge to be reimbursed and this is request is currently with our customer accounts team. We hope to see you again in the future to offer our best service!

Posted 7 years ago

“Speed of both delivery and answering queries before order placed.”

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Posted 7 years ago

Good Morning Ken, Thank you for the brilliant Feedback! We are glad you are pleased with our service!

Posted 7 years ago

“Easy to order and received on time”

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Posted 7 years ago

Good Afternoon, Thank you for the brilliant feedback! We are glad you are pleased with our service!

Posted 7 years ago

“Nothing wrong with the mirror but problems with delivery”

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Posted 7 years ago

Good Morning Janet, Thank you for your brilliant Feedback, we are glad you are pleased with our service, we do utulise FedEx as our delivery partners but as I am sure you will understand, it is out of our control if delays occur, please accept our apologies for any inconvenience that this may have caused.

Posted 7 years ago

“Delivery was quite soon after order placed”

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Posted 7 years ago

Good Morning Mrs Turner, Thank you for the feedback, I can see that our sales team do have an open quote for you and have provided you with a quote on the products you have requested, would you like to check this?

Posted 7 years ago

“How easy it was and helpful staff on the phone.”

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Posted 7 years ago

Good Afternoon Kenny, Thank you for the brilliant feedback! We are glad you are so pleased with the service that we offer!

Posted 7 years ago

“Excellent! Someone stole my wing mirror cover and a new one was with me ready painted in a matter of days.”

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Posted 7 years ago

Good Afternoon Michael, Thank you for your kind feedback, we appreciate your time!

Posted 7 years ago

“How easy it was to get the part I needed”

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Posted 7 years ago

Good Morning Grahame, Thank you for the brilliant feedback, we are extremely glad you are pleased with our service!

Posted 7 years ago

“Good quality product delivered when I was told it would be delivered.”

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Posted 7 years ago

Good Afternoon Tim, Thank you for the brilliant feedback, we are glad you are pleased with our service!

Posted 7 years ago

“Good parts at good prices”

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Posted 7 years ago

Good Afternoon Ellis, Thank you for the feedback! It is much appreciated!

Posted 7 years ago

“Prompt service, excellent packaging. Arrived in perfect condition. It was a replacement mirror for a Renault Clio. Very pleased with product and service.”

Helpful Report

Posted 7 years ago

Good Morning Keith, Thank you for the brilliant feedback, we are so pleased that you are happy with the product and the service, thank you for taking the time to leave us this feedback!

Posted 7 years ago

“I was very happy with the service, from Wing Mirror Man. Delivery to Europe was very swift.”

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Posted 7 years ago

Good Morning John, Thank you for the brilliant feedback! We are glad you are pleased with our service!

Posted 7 years ago

“By the swift delivery and proper description of product”

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Posted 7 years ago

Good Afternoon Alan, Thank you for your feedback!

Posted 7 years ago

“Brilliant service, so simple to get replacement mirror.”

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Posted 7 years ago

Good Afternoon Chris, Thank you for the brilliant feedback, we are so glad you found the process easy to use!

Posted 7 years ago

“No hassel ordered paid for and arrived. Thank you”

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Posted 7 years ago

Good Afternoon Rob, Thank you for the brilliant feedback! We are very glad you are pleased with our service!

Posted 7 years ago

“Nothing, the wing mirror was just a generic copy of the Adria one that is much cheaper elsewhere but the advert led us to believe this was the real thing. the arm is actually smaller than it should be by at least an inch, I would of sent it back but needed a mirror putting on so had no choice but to keep it, if I had wanted a Chinese copy I would of gone else where for less money. I feel we were miss-led.”

Helpful Report

Posted 7 years ago

Good Afternoon Lez, We are sorry to hear that you feel you have had such a poor experience with our company. The product that has been purchased and supplied is not only a genuine product manufactured by the genuine manufacturers SPJ but of the highest quality, if you take a look at the product information on the underside of the mirror head you will notice that the original Citroen/Peugeot/Fiat badge has been scratched off as we are not retailing as either of those dealerships, the quality of the product you have received is next to none and in 12 years of supplying this unit, very few complaints have ever been due to the quality. In regards to the misleading information you mentioned in your feedback, I am unsure of where on our website it states this is a genuine Citroen/Peugeot/Fiat part, we clearly state on every product page that we are an O.E supplier of replacement vehicle products. I am personally really sorry to hear that you are so displeased with the product we have supplied and I am unsure of what course of action is best to offer you as no contact was made whatsoever when you received the product 12 days ago. I would really appreciate your feedback on how we can make it more clear to customers that we supply O.E products as I would hate for another customer to be in the same predicament you have found yourself. If you could forward over any ways we could possibly improve the way we advise customers to internalresources@buyitonline.ltd that would be much appreciated. Once again, we are really sorry to hear that you feel so let down, forgive us for not attempting to make things right at an earlier date, if we had of known how displeased you were, you can rest assured we would have rectified it immediately.

Posted 7 years ago

“Great service . fast delivery , perfect product and best price .”

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Posted 7 years ago

Good Afternoon Deni, Thank you for the brilliant feedback, we are glad you are pleased with our service!

Posted 7 years ago

“Fast delivery easy to order”

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Posted 7 years ago

Good Afternoon Mel, Thank you for the brilliant feedback, it is much appreciated!

Posted 7 years ago

“When another car collided with my drivers side mirror on my citron Picasso C3 air dream it was panic stations I explained my problem wingmirror man they advised me send a image of the damage but the parts were damage beyond repair, wing mirror man advise me to replace the lot was not cheap they even sprayed it the same colour as the car it took 10 days to arrive I would recommend this company to any one who need a new modern electric mirror replacement”

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Posted 7 years ago

Good Evening, Thank you for the brilliant feedback and taking the time to leave us with your thoughts!

Posted 7 years ago

WingMirrorMan is rated 3.9 based on 883 reviews