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woman within Reviews

1.2 Rating 454 Reviews
F
Happiness Grade
F

Returns - Difficult

8.70%
Industry Average
But either that rep was lying, all the prior reps were lying, or they were just all incompetent, because today I was told NO! Their "SYSTEM" couldn't handle the returns.
posted 1 week ago - Anonymous
I had proof of the returns and still got charged for the original order.
posted 1 month ago - Anonymous
The shipping to Canada was almost 20 this is a horrible company for returns and customer service.
posted 5 months ago - Anonymous
They advertise “easy returns” so I was shocked to find out from their customer service reps that they don’t do exchanges even when it was their mistake.
posted 6 months ago - Karen H
Bras and panties are too small. I thought this place caters to full-figured women with more curves!? Returns are a hassle and expensive. Shirts fit larger, shorts seem smaller.
posted 6 months ago - Anonymous
Evil company. Refuses returns if more than 60 days, even though I had to wait 90 days to get an item that was "on back order". See they make you wait 90 days to get your item from them, but if I'm out of the country on business and it's 61 days since my items were delivered, I'm stuck with them all.
posted 7 months ago - Tsadik Kaplan
I have had many returns since I've started buying from this company and never had an issue until December of 2023.
posted 1 year ago - Anonymous
Returns take a long time and after they take out the fees, you get about 50% of your money back. Their clothes look nice in catalog on the slender models, but don’t fit or look as nice when you receive them. I gave this company a second chance but will not be doing business with them any longer.
posted 1 year ago - Anonymous
The return procedure was a nightmare and I still don't feel like I received the correct amount for returns.
posted 1 year ago - Anonymous
So I went out to their "happy returns" site to start a return and all 4 of the items are marked "already returned" even though I have not returned any of them.
posted 1 year ago - Anonymous