“
They advertise “easy returns” so I was shocked to find out from their customer service reps that they don’t do exchanges even when it was their mistake.
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posted 2 weeks ago
- Karen H
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Bras and panties are too small. I thought this place caters to full-figured women with more curves!? Returns are a hassle and expensive. Shirts fit larger, shorts seem smaller.
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posted 3 weeks ago
- Anonymous
“
Evil company. Refuses returns if more than 60 days, even though I had to wait 90 days to get an item that was "on back order". See they make you wait 90 days to get your item from them, but if I'm out of the country on business and it's 61 days since my items were delivered, I'm stuck with them all.
”
posted 1 month ago
- Tsadik Kaplan
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I have had many returns since I've started buying from this company and never had an issue until December of 2023.
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posted 6 months ago
- Anonymous
“
Returns take a long time and after they take out the fees, you get about 50% of your money back. Their clothes look nice in catalog on the slender models, but don’t fit or look as nice when you receive them. I gave this company a second chance but will not be doing business with them any longer.
”
posted 7 months ago
- Anonymous
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The return procedure was a nightmare and I still don't feel like I received the correct amount for returns.
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posted 8 months ago
- Anonymous
“
So I went out to their "happy returns" site to start a return and all 4 of the items are marked "already returned" even though I have not returned any of them.
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posted 9 months ago
- Anonymous
“
Blouse was faded looked like it had been washed for two years. The sizing was horrible two times wider than it should have been. The top three button holes were sewn shut. I should have believed the other reviews that I read before purchasing this blouse. Never again will I purchase something from this company. Not to mention their online returns do not work. So I am mailing it back and having to pay to do so.
”
posted 11 months ago
- Anonymous
“
This company has the worst method for returning clothes, when on-line it says returns fast and easy. What a lie.
I will not buy from woman within any more.
”
posted 11 months ago
- PG
“
I have been ordering from WW for about 20 yrs. Clothes are of good quality. My problem just happened with returning my last 2 orders cuz the shirts were to big!! I sent back 2 orders thru UPS like they said to do. I don't use UPS and I figured they all knew what they were doing. UPS didn't print off both QR codes, both bags of clothing were sent back in the same box with both invoices and because only on QR Code was refused, I only get credit for the small order. WW still owes me over $250 in returns that they have put back into their stock and will sell to someone else!!!! This is criminal!! I'm 72 yrs old and I have to work even though I'm disabled to make ends meet and they are going to refuse me my refund!!! WILL NEVER ORDER FROM THEM AGAIN!!!!
”
posted 1 year ago
- Vicki Pratt