woman within Reviews

“ I tried to return some blouses I bought online, but they refused to exchange them. I sent them back, but they returned the very same ones to me. I contacted customer service, and they told me that I had purchased them in a physical store—which is not true. ”

“ I called customer service to get return instructions. ”

“ Customer service almost non existent. Service people are very limited as to what they can do when an order needs to be changed 5 minutes after it’s placed. Was told there was nothing they could do and to check with bank to see what the status of now three orders is. Awful. Hated to shop here but I needed a certain item. ”

“ I've shopped woman within for years with very good experiences. Lately I've had issues of coupons they send in the mail not being applied, no response from their customer service department and when trying to view the status of my order on their website, there is no info under my order number for me to review the product etc. I feel like they have gone the way of Blair. They've gone downhill. Don't think I'll order from them again. ”

“ NO CUSTOMER SERVICE WHATSOEVER!!! I am a senior citizen on a fixed income. ”

“ I got my order today. Ordered 3 nightgowns because they were supposed to come with matching slippers. The slippers didn’t come. I called them and they basically told me tough luck. Won’t be buying from again. Worst customer service ”

“ The customer service rep was hard to understand. ”

“ Horrible customer service my items were back ordered and never shipped. ”

“ Called customer service today, and found out -apparently they had a wrong email address for me, and according to THEIR FedEx delivery verification, it was delivered to the wrong address! Now I am waiting for customer service to send me an affidavit for a "possible refund?!!" I also have 2 items left which are on back order, so I called back to cancel it, because I don't want to experience another episode of this all over again! I did not get the lady's name that took my call about cancelling my order,but her attitude was very unprofessional,and uncalled for! She was very rude by talking over me, and not listening . ”

“ I contacted Customer Services by email and explained I was not going to be at the address. ”