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woman within Reviews

1.2 Rating 432 Reviews
C-
Happiness Grade
C-

Customer Service - Average

56.47%
Industry Average
Unethical Business Practices and Terrible Customer Service I ordered a dress from woman within for my daughter’s 20th wedding vow renewal.
posted 1 month ago - Karen Jackson
I do like the shorts I received, however one pair was on backorder for over 80 days. Customer service is difficult to work with. The membership fee (which I did not request was $ 14.95 per month and non- refundable . Will never order from this company again.
posted 1 month ago - Anonymous
My wife ordered 1 shirt and pants. She was offered a free cooler bag with a purchase of $50 or more. Surprise surprise. When she placed the order... the shirt was out of stock even though when she purchased it, it showed IN stock. Needless to say. The cooler bag got canceled because of the backordered shirt. I think they call that bait & Switch.! Offer something that can't be given!!! Really bad customer service!!!
posted 2 months ago - Anonymous
I’m sharing our story to warn others: this company sticks rigidly to its policies, no matter the situation, and its customer service is slow, unresponsive, and ultimately unhelpful.
posted 3 months ago - Anonymous
I have contacted Customer Service 3 times and each time I am told that I do live in South Carolina and that I have received the order.
posted 3 months ago - Anonymous
Horrible customer service, lies on chat to shut you up.. claim they can initiate exchange but then never do. Still haven't received the correct item. They sent refund.. would not recommend
posted 3 months ago - Anonymous
I haven't even recieved my item yet and have had a horrible customer service experience. The lady was rude and very unprofessional. Because of this one interaction I will not buy from them again.
posted 4 months ago - Anonymous
I found a phone number for their customer service and call them on the March 16th and found out the robes are backordered till June.
posted 4 months ago - Crystal Ladeau
THIRD,(and this I didn't find out until the whole "refund" process was over) they actually DID refund me, back to my credit card, after several emails exchanges with customer service, BUT I was not given my whole purchase price back; nope, they tacked on some type of processing fee deduction.
posted 5 months ago - Doubl K
The customer service people them informed that after until after I pay the balances off for merchandise I did not get that they would give me the invoices for this card to show how I owe this bill.
posted 6 months ago - Dr Linda Jenkins