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woman within Reviews

1.2 Rating 450 Reviews
C-
Happiness Grade
C-

Customer Service - Average

57.45%
Industry Average
I got my order today. Ordered 3 nightgowns because they were supposed to come with matching slippers. The slippers didn’t come. I called them and they basically told me tough luck. Won’t be buying from again. Worst customer service
posted 2 weeks ago - Anonymous
The customer service rep was hard to understand.
posted 1 month ago - Anonymous
Horrible customer service my items were back ordered and never shipped.
posted 3 months ago - Anonymous
Called customer service today, and found out -apparently they had a wrong email address for me, and according to THEIR FedEx delivery verification, it was delivered to the wrong address! Now I am waiting for customer service to send me an affidavit for a "possible refund?!!" I also have 2 items left which are on back order, so I called back to cancel it, because I don't want to experience another episode of this all over again! I did not get the lady's name that took my call about cancelling my order,but her attitude was very unprofessional,and uncalled for! She was very rude by talking over me, and not listening .
posted 4 months ago - Anonymous
I contacted Customer Services by email and explained I was not going to be at the address.
posted 4 months ago - Mary Bergman
I cannot submit an email to customer service internationally so now they want me to pay to ship the shirt back and re-order the shirt at a higher price as it’s no longer on sale and pay to ship it back to me.
posted 4 months ago - Anonymous
Returned booties for larger size, as my regular size ran small. When placed order got larger size (using gift card as part of payment ) was charged double shipping. Called Customer Service and was told I was being charged more due to the shoe order costing less ?!? How does this make sense? Never never shopping woman within or any store associated with Full Beauty Brands. Buyer beware.
posted 4 months ago - Anonymous
They advertise “easy returns” so I was shocked to find out from their customer service reps that they don’t do exchanges even when it was their mistake.
posted 5 months ago - Karen H
Unethical Business Practices and Terrible Customer Service I ordered a dress from woman within for my daughter’s 20th wedding vow renewal.
posted 6 months ago - Karen Jackson
I do like the shorts I received, however one pair was on backorder for over 80 days. Customer service is difficult to work with. The membership fee (which I did not request was $ 14.95 per month and non- refundable . Will never order from this company again.
posted 6 months ago - Anonymous