woodsheets.com Reviews

“ Upon receiving the invoice confirmation email, I noted a section clearly stating: Shipping Methods - Economy delivery (Medium) Estimated Delivery Date: 21 Feb 2024 This was on the 14th of February 2024. ”

“ delivery took 2 weeks longer than advertised, one of my two pieces was cut to the wrong dimensions ”

“ after two weeks waiting for delivery I received an email saying that it was delayed, after a few more days, they simply told me that it wouldn't be delivered because it was from another country, so I asked for a refund and they simply didn't respond to me anymore, in resume, they are fraudsters/scammers ”

“ Failed to dispatch the timber before the date I was given to receive it. Time was an issue for my project so I had to make alternative arrangements and cancelled my Woodsheets order. They have refused to issue a refund as the delivery date was ‘not guaranteed’ and some cutting to size was requested. However, there was no evidence given that any work had been progressed on my order. ”

“ overall, i think there is very little sense of good customer service and quoting 30 day policy around delivery of orders is just really dissapointing. ”

“ Delivery for this is 6. ”

“ Ordered what was called a "sample". Expected delivery date within 10 days. After 10 days didnt arrive. Messaged to cancel. Was informed that a sample is a "made to measure" order and cannot be cancelled, and then gave me loads of legal detail to explain why I couldnt cancel. About 10 minutes after messaging them, got a delivery note. Waste of £8. Rude customer service, long delivery times. ”

“ Placed an order on 25th nov, expected delivery 4th Dec Nothing by 8th Dec phoned and said it hadn’t been processed yet. ”

“ I am still waiting for Delivery of my order after 3 months. They take your money and don’t deliver. Disgusting company! I can’t answer any of your questions as it hasn’t been delivered at all. ”

“ Delivery estimate 7 to 14 days (taking covid into account). ”