“
PLEASE DO NOT use this company
I p!aced an order on 15 th January which hasn't arrived.
Customer services raised a complaint number but then no further communication- I don't expect my order or a refund as they are simply ignoring my complaint.
I'm going to contact trading standards and all social media sites
This company are not reputable.
”
posted 2 months ago
- Anonymous
“
after two weeks waiting for delivery I received an email saying that it was delayed, after a few more days, they simply told me that it wouldn't be delivered because it was from another country, so I asked for a refund and they simply didn't respond to me anymore, in resume, they are fraudsters/scammers
”
posted 3 months ago
- Anonymous
“
First order tatty and damaged, second order even worse, only fit for the skip.
Dry blood on the white shelf.
Now trying to get a refund.
”
posted 3 months ago
- Steve
“
Failed to dispatch the timber before the date I was given to receive it. Time was an issue for my project so I had to make alternative arrangements and cancelled my Woodsheets order. They have refused to issue a refund as the delivery date was ‘not guaranteed’ and some cutting to size was requested. However, there was no evidence given that any work had been progressed on my order.
”
posted 5 months ago
- Rob
“
The worst service I have received from any ever. This surely must be a scam company? Placed a small order 6 weeks ago; still waiting. The ‘customer service’ people refuse to refund my money and tell me that 2x pieces of plywood have been subject to “quality control” for 3 weeks. Incredible.
”
posted 6 months ago
- Anonymous
“
I have to say the treatment from Wood Sheets is rubbish.After trying 3 times to make an easy shelfand taking 8 weeks when first told 3-5 days. After sending numerous photos , no closer to getting a refund.
Do not go anywhere near this Company. Worst Customer Relationships I have ever known
”
posted 11 months ago
- John Gregory
“
they provided very low level of service refusing any refund.
”
posted 2 years ago
- sharon
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Worst Company probably in the world!
I raised a Paypal case after over a month of back and forths, they have accepted they were wrong and are offering a full refund but they want the damaged goods back and are expecting me to package it and post back a 20KG - 2.
”
posted 2 years ago
- OH
“
Do i even need to leave a review? enough bad ones here already, cant believe I didnt check reviews before purchase, in a nutshell avoid at all cost, damaged, then cut bent, wrong size, then promise to resend but just didnt bother and when i contacted them they were talking like ive never ordered, wont refund! Yet! but they will.
”
posted 2 years ago
- JJ
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Contacted them via email, they accepted there was a fault with the item, however are refusing a refund.
”
posted 2 years ago
- Oliver