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woodsheets.com Refund Reviews

woodsheets.com have a Refund Grade of F.

 
F
Happiness Grade
Company Reviews Questions & Answers Insights
Refunds
37.50%
- Difficult
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E

Refund - Difficult

37.50%
Industry Average
" Dreadful experience. Still waiting on an order placed on 28th November. No customer service at all, refusing to refund £100. Apparently my order has been in the ‘packing’ stage for 3 days?!! No apologies, I’m just completely fed up and stressed with the situation. They are basically stealing our money and keeping the product. We need to report them. "
posted 5 months ago - Lisa
" STAY AWAY FROM THESE CON MERCHANTS. STAY AWAY FROM THESE CON MERCHANTS. They are not acting lawfully and refusing to refund customers, completely ignoring their statutory rights. Refused to cancel my order even though I cancelled less than 24 hours after it was placed. Order on Saturday evenimg and sent the cancellation request on Sunday afternoon. "
posted 6 months ago - Anonymous
" I explained this several times, I ordered the wood weeks in advance but the wood still hasn’t arrived and the party was last Saturday!! Thanks for making the birthday party even more stressful than it needed to be! I will continue to try and get in touch as I want a full refund. "
posted 7 months ago - Anonymous
" didn’t send my order and said they don’t issue refunds on bespoke items!!!! Can’t believe I got nothing for £30 I paid "
posted 8 months ago - Louis Dare
" AVOID THIS COMPANY PLEASE. There are better companies out there (woodshopdirect for example). The quality of product at woodsheets.com is abysmal. Understand there is no refund (according to them) because items are made to measure. Please just don't bother. "
posted 10 months ago - rusty
" In their terms they say that made-to-measure products are non-refundable - which I understand if they have already been cut. "
posted 1 year ago - John Lloyd
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