Login
Start Free Trial Are you a business? Click Here

Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Heidy Lee
Unverified Reviewer
“Very relaxing place. And the explorers are amazing, my boy love it”
Helpful Report
Posted 8 years ago
Mrs Owen
Verified Buyer
“Very accomodatating and great website! Can't wait to go...x”
Helpful Report
Posted 8 years ago
Matthew ONeill
Verified Buyer
“Only just booked but fantastic and hassle free process”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“easy to use all very straight forward”
Helpful Report
Posted 8 years ago
Ms Barlow
Verified Buyer
“Affordable, fun, easy to book, well kept accommodation.”
Helpful Report
Posted 8 years ago
Mr Hinge
Verified Buyer
“Its all there, the staff are great and ready to do something to help, plus even when you think you have done it all there something hidden waiting to found or done.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“We came in May this year. Me and my two best friends and just loved the setting and the holiday home was fab!! Xxx”
Helpful Report
Posted 8 years ago
Mrs Hurdman
Verified Buyer
“Easy and quick”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Great location and pools.”
Helpful Report
Posted 8 years ago
Mr Mussell
Verified Buyer
“My son loved the indoor pools.”
Helpful Report
Posted 8 years ago
Claire
Unverified Reviewer
“Fun & friendly site with lots to do for all ages.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“????------”
Helpful Report
Posted 8 years ago
Mrs Boswell
Verified Buyer
“Fast easy online booking”
Helpful Report
Posted 8 years ago
Miss Clark
Verified Buyer
“I love Woolacombe holiday parks! Will be my 3rd visit in a year! Perfect for children or if you have dogs.”
Helpful Report
Posted 8 years ago
Mr Perry
Verified Buyer
“Everything on Site”
Helpful Report
Posted 8 years ago
Mrs Impey
Verified Buyer
“Staff always welcoming, the site is always clean”
Helpful Report
Posted 8 years ago
Mr Harvey
Verified Buyer
“I have booked with sun promotion But was unable to include a pet So I have booked the same holiday with pet CHEAPER than the sun holiday same days . Why !! It appears that the Sun hold onto the deposite A CRAZY SITUATION I keep on getting a response from your personel "well put it on EBay and sell the Sun Promotion". BUT WHO IN THEIR RIGHT MIND WOULD BUY AN OVERPRICED HOLIDAY. JOBSWORTHS PERSONEL”
Helpful Report
Posted 8 years ago
Dear Mr Harvey, We're sorry to hear of your disappointment with your booking at one of our Parks made through a third party newspaper promotional offer. The Sun promotion is guaranteed to the lowest priced holiday and this is backed by a financial guarantee. The Sun states: "We guarantee that the price of your Sun Holiday from £9.50, with service charge, entertainment/clubroom passes and any peak date supplement added, will be the best price available for the exact same holiday at your chosen holiday park and holiday date in the same accommodation type. If you find it cheaper within 28 days of making your Sun booking, we’ll refund the difference plus £10!" Your original holiday was for Woolacombe Bay which is not running a 'free pass date' promotion as our two other Parks are on the date which you have booked. Based on Woolacombe Bay our lowest price online is £139 per break, through The Sun on the basis of the above is at £109.60 plus any additional booking fees which you need to pay to The Sun and which we do not receive. Bed linen is an additional charge on bookings made through The Sun whilst it is included on direct bookings - it would be fair to say that The Sun is the best price, booking direct online is the best value. However, in answer to your question the same holiday is not cheaper than with The Sun. The Park which you have booked as an alternative is running a 'free pass' offer making the base price £77.80 before booking fees. We're selling the same holiday online at £93.20 currently, again including linen. It's therefore fair to say that again the best price is through The Sun and the best value is booking direct. The Sun state clearly in their listings which Parks do take pets on the promotion and our own listings on their website states clearly: "Please note that pet friendly accommodation is not available for bookings made on this promotion." The Sun does have a booking condition regarding dogs: "Dogs are only permitted at parks in this offer that display the dogs permitted symbol in the park listings. One small/medium sized dog will be permitted in comfort category holiday homes at these parks if suitable accommodation is available. Please check with your holiday park before booking. Parks not displaying the dogs permitted symbol may accept dogs in specific holiday homes and this will be shown on your confirmation. A charge is made for taking a dog and payment should be made direct to your holiday park. In the event that a suitable accommodation is not available, no refunds can be made." The Sun does hold on to the deposit for the booking as part of their financial guarantee until the holiday has passed. They do this in case of a default by the holiday park operator. However, in this case there is no default as Woolacombe Bay Holiday Parks is able to provide the holiday as advertised and booked. Therefore The Sun are not able to refund the deposit and booking fees whilst Woolacombe Bay Holiday Parks is still able to offer the holiday as provided and booked, neither us nor The Sun doing anything which we have not stated in writing would be the case. I do think it is rather unfair to refer to our team members as "jobsworth personel". It would appear from your comments that they are genuinely trying to assist you given term 18 of The Sun's booking conditions which we and all operators must adhere to in order to provide a consistent experience to all guests booking on this popular promotion: "ABSOLUTELY NO AMENDMENTS WHATSOEVER can be made by you after your holiday application has been received by us. No refunds whatsoever can be made in the event of cancellation by you after the holiday confirmation has been issued to you in accordance with your application, unless the reason for cancellation is the fault of the park or operator." If you are able to pass the holiday onto family, friends or sell it on to someone meeting our own booking conditions as a family operator, then we make no charge for changing the name of the booking unlike many holiday operators. We do of course look forward to welcoming you to your pet friendly holiday with us where we're sure you'll have a great time and that, despite your present disappointment, you'll see that our own reputation for high standards is well deserved. Kevin Darvill Sales & Marketing Director
Posted 8 years ago
Mr Down
Verified Buyer
“Plenty to.keep my young kids happy that's what matters happy children happy parents”
Helpful Report
Posted 8 years ago
Mrs Bailey
Verified Buyer
“Quick and easy to use the online booking service. We've booked for next year and have saved some money booking early. Really looking forward to our family holiday ????.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Great site easy to book”
Helpful Report
Posted 8 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request