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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Mrs Bennett
Verified Buyer
“Informative and easy to use”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Booked as last minute short break. Easy booking system and although said check in not till 4pm our caravan was ready when we arrived at 2pm. Park is really well kept and clean. Beautiful views. Only downfall was the availability for some of the activities like segways and zorbing are fully booked 3 days in advance which not good if your on a short break.”
Helpful Report
Posted 8 years ago
Mr Carder
Verified Buyer
“Kids love woolacombe bay come back every year”
Helpful Report
Posted 8 years ago
Mrs Cox
Verified Buyer
“Very very easy booking system to use”
Helpful Report
Posted 8 years ago
Mrs Brittle
Verified Buyer
“I would have said excellent, but I have been charged the cancellation fee. I was with my friend and did not tick it which means I was supposed to untick it. She can confirm we read everything. It only £6 but this is a last minute holiday and we won't be cancelling so I wouldn't have ticked it to purchase. Other than that booking was easy, plenty of information about what we can do and the availability of things on the 4 parks.”
Helpful Report
Posted 8 years ago
Dear Mrs Brittle Thank you for booking with us and for taking the time to post your review. It's now been illegal in the UK to pre-tick option extras for just over a year and we stopped doing it several years ago. Therefore, in order for our Holiday Safeguard Scheme to be added to a booking, then it must have been ticked by the user at the point of purchase. I hope that resolves your query, ^kd social media team
Posted 8 years ago
Karen
Verified Reviewer
“Stunning views great bus service. Lovely clean well kept Park. Disappointing entertainment Aimed at 4yrs and under children. Caravan not as modern or as well equipped at we have had at other parks. Tiny fridge!”
Helpful Report
Posted 8 years ago
Mrs Brown
Verified Buyer
“Very user friendly online booking service.”
Helpful Report
Posted 8 years ago
Mr Hall
Verified Buyer
“booking system very straightforward”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Booking process is simple and I like that you can amend to view different options before booking.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Easy to use website.”
Helpful Report
Posted 8 years ago
Mr Yadav
Verified Buyer
“Thanks. the booking process was easy. Had a few queries but called up the helpline to get confirmation. Sue was very helpful in getting clarity for options and helped us make our final decision and book easily online.”
Helpful Report
Posted 8 years ago
Mrs Debbrah Flower
Unverified Reviewer
“Stayed at golden coast. What was good. The facilities on park were good for the children. Although the site could do with an overhaul (looks a bit tired and faded). The staff are friendly and helpful, and food was better then expected. The prices of the activities where good (not overpriced) What was bad. However the accommodation was awful. Mould around the windows on then window frames and on walls. Mould on the ceiling in our bedroom, The whole place smelt damp and mouldy even after windows open and heating on. Hygiene and cleaning was poor. Our feet were dirty after 15 minutes of being in lounge on 1st day. The sofa had not been moved or cleaned under in months (the debris and cobwebs under there were testament to this). The sofa itself was awful (smelt terrible, of damp dog) and it was knackered (had to put four cushions and a duvet under the sofa cushions to give it some support otherwise it collapsed when you sat on it. The beds are very uncomfortable (rock hard with no support, came home with a bad back and left a day earlier due to accommodation standards) and the bedding duvets were cheep and too small. The shower in the bathroom was akin to something you might find in a 1970's 2 star B and B (small and pokey) and the boarding that had been put on wasn't even securely fixed to the tiles it had been fitted over (I dread to think of the mould growing behind it). The curtains hardly fit the windows (too short - looks like they had shrunk in the wash as the liner was visible) and not wide enough. I had to put bath towels up at the window to keep the light out of the room the curtains where so ineffective. All in all very poor. The wifi was also very poor. When trying to book things on lined, the paid wifi (at 40 pounds a device) was very very poor. Kept dropping out and very minimal to zero coverage at the lodge making booking activities frustrating and difficult. Even for basic accommodation this is unacceptable and not as described or advertised on the web site (the photography made it all look so much better). The visit to Woolacombe bay park was a much better experience. Nicer more modern surroundings. Great pool and lovely cinema. Its such a shame the accommodation was so poor at Golden Coast, as it spoilt what would otherwise have been a lovely experience. Regards Mrs Debbrah Flower”
Helpful Report
Posted 8 years ago
Miss White
Verified Buyer
“Looking forward to a holiday with plenty to do for the kids.”
Helpful Report
Posted 8 years ago
Katherine
Unverified Reviewer
“Golden Coast had great facilities, especially the swimming pools but shame you can't walk anywhere from site, we expected to be nearer the beach.”
Helpful Report
Posted 8 years ago
Mr Browne
Verified Buyer
“Easy to use booking online”
Helpful Report
Posted 8 years ago
Miss Fitt
Verified Buyer
“Really good park. Lots to do. Staff really good.”
Helpful Report
Posted 8 years ago
Mr Kelly
Verified Buyer
“With the ease of booking at a great price !”
Helpful Report
Posted 8 years ago
Mrs Wakefield
Verified Buyer
“My kids always have a great time. It's just nice to all spend time together and we always come away smiling.”
Helpful Report
Posted 8 years ago
Mrs King
Unverified Reviewer
“We had a lovely time friendly staff ,excellent sports facilities, lovely sports bar, clean and comfortable silver apartment,wonderful food at The Old Mill and such fun playing football golf!”
Helpful Report
Posted 8 years ago
Mrs Barnett
Verified Buyer
“Golden Bay Holiday Park is a really nice clean, tidy site and has masses of things to, very good for children and adults alike. The houses are spacious, well furnished and well equipped. We have been two years running and are well satisfied.”
Helpful Report
Posted 8 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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