Working Class Heroes Reviews

Name: Working Class Heroes
Rating: 2.82

2.8 Rating 17 Reviews

47 %

of reviewers recommend Working Class Heroes

Company Reviews

Questions

Metrics

2.8

Based on 17 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01229 585 493

Email:

tom@workingclassheroes.co.uk

Write Your review

Tell us how Working Class Heroes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Working Class Heroes 1 star review on 31st December 2021

Richard

Working Class Heroes 5 star review on 30th December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a shameful, pathetic and absolutely useless company that quite simply should not be trading. The negative reviews all follow a similar pattern, customer orders an item, money is quickly taken from account, sales order e-mail arrives and item is either not dispatched, sent via a tracked service and never arrives or items are returned and no refund is issued. How this company is allowed to trade is beyond me and I will be reaching out to trading standards and let them read all the reviews in the hope that they enforce some action. My item of clothing was paid for, I received a confirmation e-mail and then radio silence, even though I called them countless times and had no response back from the e-mails I sent. The term 'Cowboys' is an understatement and if I could provide ZERO STARS I would. For anyone reading these comments, for your sanity, stay clear of this company.”

Helpful Report

Posted 2 years ago

“Absolutely pitiful company and even worse customer service .. ordered on the 17th and not received anything , emailed them and exactly the same response comes back every time Do yourself a favour buy elsewhere”

Helpful Report

Posted 2 years ago

“If there was no stars they would be getting it. Sent a return back for exchange absolutely diabolical customer service . They have had my money sitting on it . Not giving to hoots about a exchange. Will be contacting card provider to pursue”

Helpful Report

Posted 3 years ago

“This company are disabling comments on Facebook, deleting all bad feedback and blocking accounts who post bad feedback, because so many people are complaining they're not refunding them after returning items, or they're not posting them at all then ignoring people's messages asking where they are. I'm at 1 month and counting now, they're refusing to refund me, ignoring all my emails and I'm £380 out of pocket. They are claiming the courier they paid for 'lost' my parcel and instead of tracking the package are refusing to refund me. I will keep posting til you refund me! I can't believe the morals of this company. Please avoid buying from them. Buy direct!”

Helpful Report

Posted 3 years ago

“Placed an order of an item showing as in stock. No dispatch email after 2 working days so emailed customer services which they replied with a blank email and my original order confirmation. Emailed back questioning the response and I mentioned the torrent of bad reviews recently, this time a got a response to be told my order was out of stock and processed a refund. Sort yourselves out. Shouldn't take 5 days to tell a customer somethings "run out" of stock.”

Helpful Report

Posted 4 years ago

“Refused to assist with a refund, refused to provide customer services telephone number, refused to provide details on how to make a formal complaint. I required assistance with a refund due to a returned item. Employee dealing with the emails were obstructive, unhelpful, unsympathetic. Due to not being able to advance passed email communication and find someone that is prepared to help, I have now lost £85. I will definitely not use this company again, and would not recommend. I’m sure they are fine until you require any assistance with a purchase or refund.”

Helpful Report

Posted 4 years ago

Working Class Heroes is rated 2.8 based on 17 reviews