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Wob Reviews

4.5 Rating 2,397 Reviews
B-
Happiness Grade
Read Wob Reviews

About Wob:

World Of Books Group is a circular economy, for-profit business that supports charities and protects the planet by enabling more goods to be reused. From a single bag of books we now re-home and recycle over 75 million used books a year. We buy books from charity shops and other sources, or through Ziffit – our App and website. We sell them on our own website and on other platforms – we are the largest volume seller on eBay globally. Our recycling partners turn unwanted books into other useful products – nothing goes to waste. This is supported by our own proprietary software platform which streamlines our processes. We also provide software services to charities and other re-sellers to help them maximise their e-commerce sales. As a recently accredited B Corp (Business For Good), we are growing quickly in the UK and internationally. With nearly 300,000 sq ft of warehouses in Cincinnati (US), West Sussex (UK) and a new state-of-the-art warehouse in Coventry (UK), sales in 2020 will be nearly £80 million.

Our company was founded on an ethos to do good, to help charities and to make a positive impact. We don’t believe that books should only be read once, or have a single owner. We want to share the love of literature by rereading and reusing books. This is why our prices are low and delivery is free - to help millions of used books find new homes in over 190 countries every year.

Visit Website

Phone:

01903507544

Email:

marketing@worldofbooks.com

B-

Customer Service - Average

70.00%
Industry Average
Reliable service, well-looked after books, Good customer service.
posted 2 years ago - Krishna SUBEDI
I buy regularly fro. World Of Books and am always happy with the speedy service and quality of the books. I am also very grateful that they do NOT use DPD to deliver as I would probably not buy from them again if they did. I love supporting this business and couldn't recommend them enough. Thanks guys!
posted 2 years ago - Hannah
I got a "nice price', quick service, a fair, true shipping cost, and my book arrived early.
posted 2 years ago - James F Melka (Jim)
Thank you world of books my rocky film s arrived today always great service from you would recommend your service to my friend and family once again thank you very much to you and all your staff stay safe and take care
posted 3 years ago - David Kilraine
World of Books run a very reasonable and reliable service. I love online shops like this. I can only imagine how colourful it would look if it were made of bricks and mortar. Like the inside of Toys R Us. This is my go to place for the books I am looking to buy. Thank you. Highly recommend.
posted 3 years ago - Krystal
Great service . Great ethos
posted 3 years ago - Anonymous
They also have a great customer service, I just had a problem since one of my parcels is marked as delivered but I haven't received it and Royal mail said to contact them to make a claim.
posted 3 years ago - Anre
Hi everyone. Just thought I would add my 'twopeneth', I have only recently been buying from World of Books, although a friend told me about them years ago. I am so pleased I have started buying from them. Great selection and great prices and very good service. Thanks.
posted 3 years ago - Irene Lloyd
Cheers my spirit that the ethos of this company is as good as it's service. Very difficult to find book arrived the day after I ordered it.
posted 3 years ago - Wendy Ann Large
My husband is a reader of certain authors and your service enables him to buy all the books in a series and read them in order. No one pretends they are perfect but recycling with your ethos appeals. He's looking for another series to buy. I have recommended you to others.
posted 3 years ago - Anonymous