“Wish I had read this first. Had to call to see when my plants were being delivered as I had ordered plants on 3 different websites. The other 2 had been delivered on time and WofW had not given me date. Called and they said won't be delivered for another 5 days. That means it's taken around 9 days. Not great when all the other plants have to hang around waiting for these ones. I asked to pick them up and the chap said the nursery is closed at the weekends and they wouldn't let me do that anyway. Wasn't helpful and could not provide a solution.
They need to be more transparent and honest. Won't be ordering with them again and I have a load more to order.”
“Delayed delivery and had to chase to find out what was going on and when it will actually be delivered.
No delivery updates from company or courier just a random turn up out of the blue! Really!
And no response from World of Watering when emailed.
Bad Customer Service.
Ultimately delaying the essential job of watering the plants regularly!
A real shame that a usually good company can be suddenly the complete opposite!
Use different courier company! APC are not good for your buisness nor is your lack of response.”
