Wren Sterling Reviews

4.6 Rating 218 Reviews
92 %
of reviewers recommend Wren Sterling
4.6
Based on 218 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Wren Sterling Reviews
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Phone:

0370 1432 100

Email:

marketing@wrensterling.com

Location:

13-19 Derby Road, Nottingham,
13-19 Derby Road, Nottingham
NOTTINGHAM
NG1 5AA

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Anonymous
Anonymous  // 01/01/2019
I previously had discussions with two IFA, one from a major bank. It seemed impossible for me to have any connection with these people after the disgraceful and unforgiveable behaviour that led to the worldwide 2008 financial crash. It was pure chance that I met Rita Verma at the West Brom, BS. At the end of the day, however, its the figures that matter. After the first year the results were no better than "ok". Results for the second year MUST be better, and I think they will be.
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Posted 5 years ago
In these difficult times with Brexit and a possible second Scotland indi ref i have always found Wren Sterling advisors to help their customers to make informed decisions .
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Posted 5 years ago
The initial meetings with my Wren Sterling advisor have been clear & helpful & have inspired confidence.
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Posted 5 years ago
Would not recommend company and one star is too many. Got investments (as well as my brother) which supposedly pay a monthly interest, for the past few months have had to contact them to see why payments are late or how late would they have been if I had not asked, same excuse it is the IFDL payment platform. Even sent me a cheque to say sorry but situation same, none payment next month. Looking into alternative investment companies
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Posted 5 years ago
Really pleased with the professional and helpful advice we receive from Rob Hudson. He always follows up on what he promises and in good time.
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Posted 5 years ago
Excellent service and advice from Rob Hudson. Thank you.
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Posted 5 years ago
HAPPY WITH MEETINGS AND ALL FINANCIAL OPTIONS WERE CLEAR AND CLARIFIED MY DECISIONS FOR THE FUTURE.
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Posted 5 years ago
Very productive, patient and committed to us as customer Well done and thank you Wren
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Posted 5 years ago
Good sound advice if a little system driven
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Posted 5 years ago
Very happy with the service provided especially from my advisor Steve Smith
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Posted 5 years ago
Very disappointing and worrying experience with Wren Sterling. Despite high charges we have had poor availability of appointments, lack of response to queries, failure to set up ISAs six months after permissions, no statements and no apologies.
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Posted 5 years ago
Hi, I'm sorry you've had a bad experience and Wren Sterling takes client dissatisfaction very seriously. I've passed your details on to your financial adviser who will be in touch directly to talk about your concerns and see what we can do to improve your experience with us. Should you wish to make a formal complaint, our complaints contacts can be found at the bottom of our contact page https://www.wrensterling.com/contact-us/
Posted 5 years ago
Professional, courteous and friendly. We deal with Richard Fletcher and are very happy with the service he provides.
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Posted 5 years ago
The services received have been good with lots of literature. I do however feel the costs of services could be better. At times I have felt the process of choosing the right financial product has been rushed. There has sometimes been a quick chat about two products then a steer toward one. I would welcome a more through look at say five or more differing products. Having said this I would recommend this local business for its financial services.
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Posted 5 years ago
If you require advice, Russell Vaughan is the best person to give it to you. He will explain in clear plain engilsh that you can understand unlike other IFA's just wanting your business. The after service given is always there if you need it, he goes over & above his role.
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Posted 5 years ago
Brian Astridge is excellent! He is the most helpful, informative and knowledgeable FA in the industry! I could go on but I think that you have got the picture. The whole team at Weybridge are top drawer!
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Posted 5 years ago
Excellent clear and informative service from the Grantham branch of Wren Sterling.
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Posted 5 years ago
We have always been very happy with the advice and support of Lee Bloomfield of Wren Sterling due to his down to earth, good humoured and sensible approach to financial advice and his knowledgeable, professional and efficient management of our affairs.
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Posted 5 years ago
Customer review got a bit lost last year ,ended up 15 months between meetings ,considering how much I'm paying each year it made me think that my business perhaps wasn't important to Wren Stirling.My business has remained with the same account for 33 years ,sold between service providers with little or no benefit to customers ,the price of " good will " I think its called. Very little good will to the actual customer though.
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Posted 5 years ago
The advisor I had was very knowledgeable he listen to my needs and was able to provide me with good advice .
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Posted 5 years ago
Paul arrived on time. He was welcoming and pleasant. He introduced himself properly and asked appropriate question of my wife and I to build his awareness of our needs. He responded well to direct questions. Together we drew up a short and medium term plan and the meeting finished on time (ish) Overall, a very satisfactory first meeting.
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Posted 5 years ago
Wren Sterling is rated 4.6 based on 218 reviews