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Placed an order and within a couple of hours realised I had made a mistake on the house number! Sent an email to request an update and was basically told no charges can be made even though the delivery was only to be made in 3 days time! Really need to sort out your internal processes! Do not recommend and will not be using again.
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posted 5 months ago
- Anonymous
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Bluefin Fitness has failed to resolve my delivery issues.
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posted 2 years ago
- Anonymous
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Hazeltons Canada
My friend im the UK sent me a gift basket from Canada site ; promised delivery on the Saturday as was perishables and did not receive it till following Wed. Was crushed rotten and moldy
If i could give zero stars I would. They would only refund her half of what she paid. Stay away
I wanted to post pictures but wont let me for reason
Will post to fb and IG
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posted 2 years ago
- Anonymous
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IG11QY
Recently I’ve received my kitchen delivery I’ve broke base unit which I’ve asked them to replace and they did sent new one on 13th June
Then I am having problem with corner unit which is L shape , 2 times 600 unit where I’ve space 970mm.
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posted 3 years ago
- Mir Uddin
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Northern Ireland customers do not receive orders next day delivery. This is not clear on ordering however is in the small print of terms and conditions. Totally let down, poor poor service. Should not be advertised and charged for a service they do not provide. Will never use this service ever again and would go as far as to say neither should you
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posted 3 years ago
- Anonymous
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Do not use this company, awful appalling customer service. Agreed a delivery date but failed to let us know the product was on back order. Waited a whole day having to take time off work , the product did not arrive as agreed. Contacted them only to be told sorry, like that was good enough. Would never use this company again.
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posted 3 years ago
- Anonymous
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First delivery of the spoiler I ordered, only half order turned up, next the replacement was damaged as inadequate packaging. I’m now on third week and waiting in another replacement. I have received a Very poor service imo.
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posted 4 years ago
- Lee
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Never buy from this company
I purchased a 3x6m gazebo and totally my fault that I ordered the wrong size
I purchased on eBay and I am having to return the gazebo
4 times I messaged this company on eBay to see if I could either do an exchange for a 3x4m gazebo and I even offered them to keep the £79.99 ( the 3x4m is £53 ) for the cost of delivery and just do an exchange as they completely ignored me I have opted to return the item for a full refund and I also contacted the company to ask for the return address and again I have been ignored
God awful customer service and I will be purchasing from someone else instead
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posted 4 years ago
- Amanda
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Delivery soon followed, and were notified regularly on delivery times etc.
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posted 4 years ago
- Laura Bryce
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Ordered an egg chair to be delivered and was told there was additional delivery cost of £84 . Tried numerous postcodes in Glasgow and Kilmarnock and all the same charge. Their policy of free delivery is not correct for delivery in central Scotland.
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posted 4 years ago
- Susan