“DO NOT BUY from these people, you would think they are based in the UK by their domain .co.uk but they ship from China and it takes about one month. They sent me the wrong charger and now won't issue a replacement nor a return label. They won't even give me a refund and are not answering my emails at all. BE AWARE.”
“DON'T BUY FROM THIS COMPANY Ordered an MSI original laptop charger and they sent me an Asus charger claiming that it's the same charger and when u try to return it for a refund they make u pay for the return postage and u have to send it back to china which properly cost more than the charger.”
“acadaptor.co.uk
This "company" is a ripoff.
Customer care when they are at fault is abysmal to the point of insulting.
Send you 3rd party items, not OEM parts as per website.
Sent wrong item refused to repay return shipping cost, so I'm out of pocket for their mistake.
Bad comms, refused to believe they made a mistake till I sent them photos. Then stopped talking to and just passed the issue to PayPal, who then forced me to pay the return shipping from the UK to China even though I'm not at fault. So my refund it going to be drastically less than I paid after I take the return shipping off. They're at fault they should pay the return shipping.
One last point, this is not a company but a single individual in Hong Kong making his website look like it's a UK seller. Don't be fooled, he will cost money and send the wrong unbranded product. He is not selling OEM parts but Liteon products which he sources and gets dropshipped. IE he's a bedroom seller. best give away is his PayPal account is in his name and not a company.
Lessen learnt! Stay well clear of this individual calling himself acadaptor.co.uk”
