www.automatstore.com Reviews

Name: www.automatstore.com
Rating: 4.30

4.3 Rating 33 Reviews

85 %

of reviewers recommend www.automatstore.com

4.3

Based on 33 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

About www.automatstore.com:

The AutoMatStore is the internet's premiere automotive accessory provider.

Visit Website

Phone:

573-355-5368

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered 3 sets of mats for 3 different vehicles. Very pleased with the quality of the mats, the website and the telephone support. The last order that I placed I needed the mats shipped on a day later than when they were ready. It was a special request, but the Auto Mat Store handled it without any problems. It was great. Thank you everyone at the Auto Mat Store. You folks are running a good company.”

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Posted 7 years ago

“Was very happy with the carpet that I purchased, will buy again if need be.”

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Posted 7 years ago

“I received exactly what I wanted, and in a timely manner. Thank you.”

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Posted 7 years ago

“these cover look like factory I LOVE THEM MY WIFE TOO. will send picture next time.”

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Posted 7 years ago

“These guys are very conscientious and professional. They are very aware of the mistakes people make when buying carpet kits and they make sure mistakes are not repeated, particularly when it comes to color selection. Very happy with my experience with these good folks.”

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Posted 7 years ago

“quick delivery and good price and customer service”

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Posted 7 years ago

“It is an excellent place, it has many things that are essential for automobiles, with very affordable prices and of good quality. They also have different brands that work with them and it is wonderful.”

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Posted 3 years ago

“Let me first start by stating the follow up customer service I had with the Automat Store was superb. I was in constant email contact with customer service and Sam was terrific with keeping me posted on the status of my order. The average rating is based upon the first set of mats I had shipped to me were wrong. They clearly did not fit my year make and model. The mats were VERY wrong size. Please keep in mind I have a 2001 Ford F-150. I am not driving an exotic car. Customer service was contacted and I expressed the problem to them. It was agreed the shop would send me paper templates to see if those would fit properly in the truck. Those templates were also very, very wrong. I expressed my concerns and was assured they would get them right after I traced my stock mats on the paper templates. The mats were made based upon my tracings. The second set of mats were sent and fit well. They look fantastic and appear to be constructed well. Although I wish the back of the mats had plastic spikes to keep them in place. For the amount of money I spent on a full set of mats, I would expect no "fitment" issues on a 2001 Ford. The communication with the office and customer service was excellent, and Automat Store handled the problem in a timely manner.”

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Posted 7 years ago

“This company is a scam beware they will take your money and never send you items. Beware!!!!”

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Posted 3 years ago

“Horrible experience with this business beware they are scammers. Items never sent. Paid for along time ago. DO NOT BUY FROM THESE PEOPLE THEY ARE UNPROFESSIONAL.”

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Posted 3 years ago

“Wife ordered seat covers for my jeep, only two styles to pick from so we went with what we thought was right one, now most companies would call to verify your type type vehicle. This was not done, so I got the seat covers, Not the right ones call the Customer service rep in short sent me an RMA but I have to pay part of it for THEIR mistake, Told wife next to go straight to the MFG stay away from 3rd party companies. I'm sure this is a OK company. I only hope they ordered the right ones this time, now that they have the right info {We talked in person}. They should call customers to verify vehicle information being its not listed on there web site. The customer service rep was more upset because they had to pay a restocking fee. I'll not be using the site anymore and I'll pass this to all my friends marine corps and federal workers. The seat cover were of great quality but not for my Jeep Cherokee. Thanks Jerry”

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Posted 3 years ago

“the dash pad I order too over 6 weeks to deliver and then it was short the velcro sticky pads to attach it. I spoke with a customer rep over a month ago and have not received them. The "formed custom" fits about as well as a cheap piece of carpet. I would be embarrassed to sell this and call it custom. I didn't know that carpet was manufactured this thin. All and all you suck. Ordered 12/3/2019- received 01/20/20- CSR said the order should take 3 weeks max.”

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Posted 4 years ago

“BEWARE they tell you 6 weeks to do the job and then if you cancel they charge you $25.00 and say its a restocking fee on something they did not even make yet. THEY ARE THIEVES”

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Posted 7 years ago

www.automatstore.com is rated 4.3 based on 33 reviews