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Burger King Reviews

3.0 Rating 142 Reviews
A
Happiness Grade
A

Customer Service - Good

96.30%
Industry Average
Quick , welcoming service. *Just need to sort the hot chocolate as its been some time not available.. * Need to redesign/modify chairs to stop loud scraping on the floor which cause severe noise at times , effecting atmosphere very negatively..
posted 3 weeks ago - Mark white
Quick , welcoming service. *Just need to sort the hot chocolate as its been some time not available.. * Need to redesign/modify chairs to stop loud scraping on the floor which cause severe noise at times , effecting atmosphere very negatively..
posted 3 weeks ago - Mark white
They gave me perfect customer service and they greeted me very warmly and they even gave me some free food, so thanks BK, you get a 5 STAR :)
posted 1 month ago - Anonymous
Very friendly service and well behived
posted 1 month ago - rachid Benkhoukha
Charlotte from westend Road Burger King, had no patience, rushed me with my meal, made me feel like I couldn’t customise my burger until I told how. She didn’t left window open and put someone’s order there and the wind was blowing the bag and it was freezing out, another colleague had to tell her the food would get cold. She didn’t say please or thank you she chucked me my food and closed the window! PLEASE put people like her in the back not front of house she has zero customer service and clearly doesn’t enjoy her job!
posted 2 months ago - Unhappy New Years Eve 25.
Best costumer service and the staff was sooo friendlyy the burgers are soooo delicious love it!!!
posted 4 months ago - Anonymous
Stopped at Burger King cribbs causeway on way home from Cornwall - long journey with lots of holdups nearly 6 hours and another 100 mikes to go to home! I have the Burger King app on my phone and use the deals on offer whoever saying that I am 73 years old and have limited I T skills lol The young chap behind the counter was delightful - kindly - with a fair amount of charm ! Helped my through the ordering process without making me feel ‘dumb’ and then bought our meals to the table for us - definitely service will a smile !! Well done ti the young man - so nice to meet a young person with good old fashioned manner and a lot of tolerance 5**** Food wasn’t bad either lol
posted 4 months ago - Sharon
Good customers service and employees are friendly.
posted 6 months ago - Majnu
Great food and excellent service. Most of the time the staff are helpful and polite. My only concern is quality inconsistencies like cold burgers and wrong orders sometimes.
posted 6 months ago - Thomas Wilson
Terrible experience with my order. The food was cold and seemed rushed, and the service wasn't much better. I waited a long time even though there wasn't a line. Not what I expect from a quick-service restaurant.
posted 7 months ago - Paul Harris