Burger King Reviews

Name: Burger King
Rating: 2.92

2.9 Rating 130 Reviews

46 %

of reviewers recommend Burger King

Company Reviews

Questions

Metrics

2.9

Based on 130 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how Burger King made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“better than mcd bk should win the burger war (if it'll ever end)”

Helpful Report

Posted 2 weeks ago

“Juicy and fresh all that you need from a burger king! Thanks”

Helpful Report

Posted 2 weeks ago

“Meal is good and value for money”

Helpful Report

Posted 1 month ago

“So I went to my local Burger King with my partner, right? And I just wanted my favorite meal in all of the world, some delicious cheesy crunchy mozzarella fries. So I walk up there and ask if I could order some, and they said they were OUT OF MOZZARELLA FRIES. So I ask, "Can't you just make more?" And they said thats not how it works. BUT IT IS. JUST MAKE MORE YOU INCOMPATIBLE DIMWITS. And so of course I get a little upset and may or may not have gotten banned from my local Burger King for assaulting one of the employees. In my defense, they should've just made a new batch.”

Helpful Report

Posted 1 month ago

“a little sketchy cause someone took me behind the burger king and said they had cheaper burgers but then they tried to sell me stuff that wasn't burgers :(”

Helpful Report

Posted 1 month ago

“Best costumer service and the staff was sooo friendlyy the burgers are soooo delicious love it!!!”

Helpful Report

Posted 1 month ago

“Stopped at Burger King cribbs causeway on way home from Cornwall - long journey with lots of holdups nearly 6 hours and another 100 mikes to go to home! I have the Burger King app on my phone and use the deals on offer whoever saying that I am 73 years old and have limited I T skills lol The young chap behind the counter was delightful - kindly - with a fair amount of charm ! Helped my through the ordering process without making me feel ‘dumb’ and then bought our meals to the table for us - definitely service will a smile !! Well done ti the young man - so nice to meet a young person with good old fashioned manner and a lot of tolerance 5**** Food wasn’t bad either lol”

Helpful Report

Posted 1 month ago

“Burger kings new blue raspberry fanta slushie was an absolute disgrace to me and my friend!!! it was an absoultey rip off and wast of money!!! i strongly advise that u remove this from ur menu and for customers to not purchase!!!! i am extremly disappointed in this chlorine filled beverage!!!!Will not be purchasing again.”

Helpful Report

Posted 1 month ago

“Rinse tiny cheese burger that would satisfy a toddler but an adult. This little dry bun, whoose gherkins is are competition in size! Topped with a miniscule sliver of beef and eaten within 4 bites. 6 soggy onion rings and a handful of actually good chips though just warm and a 60p dip of mayonnaise, does this justify an almost £18 price tag? I think not and I believe i will eat the last few chips before saying goodbye to ordering from Burger King ever again!”

Helpful Report

Posted 1 month ago

“we ordered and we couldn't cancel our order the guy on the phone said call a partnership phone line and that had nothing to do with canceling a order”

Helpful Report

Posted 2 months ago

“MY experience at burger king was horrible. Firstly the chicken nuggets that I ordered were both cold and food poisoned. This made my life a living nightmare as me and my family of 6 were all sick and very sad. We decided to give it a second try and the customer service was honestly appalling I had to wait 60 MINTUES for 6 burgers and 7 loads of fries.”

Helpful Report

Posted 2 months ago

“Order and eat in store review The staff member that came to help was pleasant but I object to ordering all my items via boards touched by how many people? I have never seen one cleaned either. The tap screen was not working properly so I had to tap numerous times to add items. At least mcd will allow you to order from a till if you prefer. BK say you have to order off the board. I work with people who cannot read or write so I feel this is discriminatory. Also if I am paying £9+ for a meal I don't expect to have to order and then side the table for myself. I also should have cleaned the table first..”

Helpful Report

Posted 2 months ago

“I ordered a family meal today at 19.21. It finally arrived at 21.35 freezing cold and totally wrong. We reheated it and ate it but it wasn't right. The burger wrappings had the correct details for my order but the burgers inside were plain small single patty. We order regularly from here and this is not the first time we have had an issue, but this is the worst ever. Our orders are always over £50. Not sure that we want to give them another chance”

Helpful Report

Posted 2 months ago

“Poor service much of these new managers are rude and hateful. Much 3 months ago. Food I got Friday poor quality bun not toasted.”

Helpful Report

Posted 3 months ago

“Good customers service and employees are friendly.”

Helpful Report

Posted 3 months ago

“I didn't like my burger today. I don't know why but I hope they would do better”

Helpful Report

Posted 3 months ago

“Still Woeful Years since I visited BK and still woeful. Kinross Services - Firstly prices are ridiculously higher than those on the App. Order burgers without fillings - both came loaded with items we dislike. Food was barely warm. Burgerking ignore reviews - no interest in customer service. Yet another bad experience so will use McDonalds or Greggs in future.”

Helpful Report

Posted 3 months ago

“Their burgers feels a little off for me lately. I hope their production isn't getting low in quality”

Helpful Report

Posted 3 months ago

“Great food and excellent service. Most of the time the staff are helpful and polite. My only concern is quality inconsistencies like cold burgers and wrong orders sometimes.”

Helpful Report

Posted 4 months ago

“Store 27871- Loughman Plaza - Davenport Fl. I’m a regular customer with Burger King and will be my last. My order was made wrong on August 1st @9:15 pm - I made it home and would have came back out but it was too far. I ordered a BIG fish dressed like a whopper no lettuce and they made it wrong. I called back and spoke to the manager and he informed me that my name would be in the book. I had my cash app receipt when I returned and your manager that was on duty was so disrespectful and passively aggressive with sarcasm. The total was $5.55 - the total wasn’t a problem it was the fact that she was incompetent that she had to call her GM- the conversation became confrontational and then she had a very nasty attitude and poor behavior while speaking to her employees (review the cameras) gender - Black Female - - I was so embarrassed that you would even have managers that couldn’t not handle a $5.55 transaction as if I was being dishonest. As a manager who have worked in management over 30 years didn’t represent your model - Have your way; she was making excuses vs. solving the complaint. I would not return back here again and don’t advise customers to visit here…… The fact that I had my cash app receipt should have been enough evidence to pull the receipt from your system since it was within (7) days ; instead she blew this situation out of proportion for NO reason and could have resolved with the DM in person vs us going back and forth over the phone ; as for as the GM and staff goes… suggestion to train on how to meet customers expectations especially when it wasn’t my fault- Ratings :BELOW standards ! Customer Service ! Not Friendly or Empathetic Ms -Love”

Burger King 1 star review on 6th August 2025

Helpful Report

Posted 4 months ago

Burger King is rated 2.9 based on 130 reviews