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Burger King Reviews

3.1 Rating 174 Reviews
51 %
of reviewers recommend Burger King
3.1
Based on 174 reviews
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Anonymous
Anonymous  // 01/01/2019
I visited last Wednesday with a friend. It was around 12.45 or so. The restaurant was very quiet so we thought we'd order and be served quickly. Even though we ordered the same meal, mine came around 10 minutes before hers did. There were hardly any staff on and the few customers who were waiting were clearly fed up. No apologies from staff. Food was tepid when it came. I'd suggest going on a Monday when there's a particularly dynamic manager who really knows his stuff! They seem to give priority to the online delivery customers. Disappointing really!
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Posted 6 months ago
Simcoe, ON franchise - ordered a Roadhouse King, found a 3" long armpit hair on one of the onion rings in the burger. Disgusting. Took it inside to counter. All east Indians - guys cooking, girls serving . Nobody on staff said sorry, or reacted in any way. They took the burger, replaced it, without a word. So gross. Won't be back.
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Posted 6 months ago
Charlotte from westend Road Burger King, had no patience, rushed me with my meal, made me feel like I couldn’t customise my burger until I told how. She didn’t left window open and put someone’s order there and the wind was blowing the bag and it was freezing out, another colleague had to tell her the food would get cold. She didn’t say please or thank you she chucked me my food and closed the window! PLEASE put people like her in the back not front of house she has zero customer service and clearly doesn’t enjoy her job!
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Posted 7 months ago
I ordered mozzarella sticks a piece, and mostly all of them had no cheese in it.Do better!!!!
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Posted 7 months ago
better than mcd bk should win the burger war (if it'll ever end)
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Posted 8 months ago
Juicy and fresh all that you need from a burger king! Thanks
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Posted 8 months ago
Meal is good and value for money
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Posted 8 months ago
So I went to my local Burger King with my partner, right? And I just wanted my favorite meal in all of the world, some delicious cheesy crunchy mozzarella fries. So I walk up there and ask if I could order some, and they said they were OUT OF MOZZARELLA FRIES. So I ask, "Can't you just make more?" And they said thats not how it works. BUT IT IS. JUST MAKE MORE YOU INCOMPATIBLE DIMWITS. And so of course I get a little upset and may or may not have gotten banned from my local Burger King for assaulting one of the employees. In my defense, they should've just made a new batch.
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Posted 8 months ago
a little sketchy cause someone took me behind the burger king and said they had cheaper burgers but then they tried to sell me stuff that wasn't burgers :(
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Posted 8 months ago
Best costumer service and the staff was sooo friendlyy the burgers are soooo delicious love it!!!
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Posted 8 months ago
Stopped at Burger King cribbs causeway on way home from Cornwall - long journey with lots of holdups nearly 6 hours and another 100 mikes to go to home! I have the Burger King app on my phone and use the deals on offer whoever saying that I am 73 years old and have limited I T skills lol The young chap behind the counter was delightful - kindly - with a fair amount of charm ! Helped my through the ordering process without making me feel ‘dumb’ and then bought our meals to the table for us - definitely service will a smile !! Well done ti the young man - so nice to meet a young person with good old fashioned manner and a lot of tolerance 5**** Food wasn’t bad either lol
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Posted 8 months ago
Burger kings new blue raspberry fanta slushie was an absolute disgrace to me and my friend!!! it was an absoultey rip off and wast of money!!! i strongly advise that u remove this from ur menu and for customers to not purchase!!!! i am extremly disappointed in this chlorine filled beverage!!!!Will not be purchasing again.
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Posted 9 months ago
Rinse tiny cheese burger that would satisfy a toddler but an adult. This little dry bun, whoose gherkins is are competition in size! Topped with a miniscule sliver of beef and eaten within 4 bites. 6 soggy onion rings and a handful of actually good chips though just warm and a 60p dip of mayonnaise, does this justify an almost £18 price tag? I think not and I believe i will eat the last few chips before saying goodbye to ordering from Burger King ever again!
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Posted 9 months ago
we ordered and we couldn't cancel our order the guy on the phone said call a partnership phone line and that had nothing to do with canceling a order
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Posted 9 months ago
MY experience at burger king was horrible. Firstly the chicken nuggets that I ordered were both cold and food poisoned. This made my life a living nightmare as me and my family of 6 were all sick and very sad. We decided to give it a second try and the customer service was honestly appalling I had to wait 60 MINTUES for 6 burgers and 7 loads of fries.
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Posted 9 months ago
Order and eat in store review The staff member that came to help was pleasant but I object to ordering all my items via boards touched by how many people? I have never seen one cleaned either. The tap screen was not working properly so I had to tap numerous times to add items. At least mcd will allow you to order from a till if you prefer. BK say you have to order off the board. I work with people who cannot read or write so I feel this is discriminatory. Also if I am paying £9+ for a meal I don't expect to have to order and then side the table for myself. I also should have cleaned the table first..
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Posted 9 months ago
I ordered a family meal today at 19.21. It finally arrived at 21.35 freezing cold and totally wrong. We reheated it and ate it but it wasn't right. The burger wrappings had the correct details for my order but the burgers inside were plain small single patty. We order regularly from here and this is not the first time we have had an issue, but this is the worst ever. Our orders are always over £50. Not sure that we want to give them another chance
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Posted 10 months ago
Poor service much of these new managers are rude and hateful. Much 3 months ago. Food I got Friday poor quality bun not toasted.
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Posted 10 months ago
Good customers service and employees are friendly.
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Posted 10 months ago
I didn't like my burger today. I don't know why but I hope they would do better
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Posted 11 months ago
Burger King is rated 3.1 based on 174 reviews