“I was told that I had to go to the store to get a refund of a payment that was taken twice. 80 miles round trip and nothing. No refund! Appalling and trying to get hold of somebody is impossible. Never going to use Burger King again. Completely incompetent and unhelpful.”
“Visited the Brierley Hill branch of Burger King on 06/05/2026.Absolutely loved it at this branch,fast service cooked well and presented to our table by the manager Adam.Staff so friendly and very clean restaurant.Definitely one of the better ones.”
“We went to Burger King at Berryden. There were no clean tables, the bins were overflowing, the floor had numerous pieces of food lying everywhere. The self serve drinks machine was filthy, and when pouring a drink, it was spluttering everywhere. Service was slow, and staff appeared disinterested. When approached and asked if they could empty the bins there was a comment uttered by the staff member and she was reluctant to deal with the issue.”
“Ordered a chocolate and strawberry milk shake, it came with chocolate and strawberry syrup floating on top. My grandson and I tried to stir the syrup in but it didn't make it taste like a strawberry or chocolate milk shake at all!”
“Waited 20 mins for are food only to find it was cold and the worse part is the restaurant was very quiet only 2 orders on board when complained to the manger Abbie she said that’s fine to eat I told her it was cold and wanted a hot food she just snatched it out of my hands I will just refund it which she didn’t even do that right as she did refund me for the cheese I paid for I also ask for my drink with no ice and my drink turned up with ice in it the food for other orders that had built up was just sat in warmer Abbie was busy talking to another young lady since it moved the service is very poor serve cold food to were u could get food poisoning from there the manager hasn’t got a clue on what she is doing other customers said the same about the service since it moved and Abbie also refunded for a straw been CHARGE £1 for a PAPER STRAW a POUND for a straw who else didn’t know you paid £1 for a paper straw”
“Quick , welcoming service.
*Just need to sort the hot chocolate as its been some time not available..
* Need to redesign/modify chairs to stop loud scraping on the floor which cause severe noise at times , effecting atmosphere very negatively..”
“Quick , welcoming service.
*Just need to sort the hot chocolate as its been some time not available..
* Need to redesign/modify chairs to stop loud scraping on the floor which cause severe noise at times , effecting atmosphere very negatively..”
“My partner and I recently took a craving for a burgerking for old time sake...we always used to prefer a B.k over Mc Donald's or a KFC as it was simplier a much tastier burger as far as burgers go....
We eventually ended up on in the Burgerking take away in Antrim. northern Ireland as it was the closest one to us...”
