Burger King Reviews

Name: Burger King
Rating: 3.03

3.0 Rating 151 Reviews

49 %

of reviewers recommend Burger King

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3.0

Based on 151 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Store 27871- Loughman Plaza - Davenport Fl. I’m a regular customer with Burger King and will be my last. My order was made wrong on August 1st @9:15 pm - I made it home and would have came back out but it was too far. I ordered a BIG fish dressed like a whopper no lettuce and they made it wrong. I called back and spoke to the manager and he informed me that my name would be in the book. I had my cash app receipt when I returned and your manager that was on duty was so disrespectful and passively aggressive with sarcasm. The total was $5.55 - the total wasn’t a problem it was the fact that she was incompetent that she had to call her GM- the conversation became confrontational and then she had a very nasty attitude and poor behavior while speaking to her employees (review the cameras) gender - Black Female - - I was so embarrassed that you would even have managers that couldn’t not handle a $5.55 transaction as if I was being dishonest. As a manager who have worked in management over 30 years didn’t represent your model - Have your way; she was making excuses vs. solving the complaint. I would not return back here again and don’t advise customers to visit here…… The fact that I had my cash app receipt should have been enough evidence to pull the receipt from your system since it was within (7) days ; instead she blew this situation out of proportion for NO reason and could have resolved with the DM in person vs us going back and forth over the phone ; as for as the GM and staff goes… suggestion to train on how to meet customers expectations especially when it wasn’t my fault- Ratings :BELOW standards ! Customer Service ! Not Friendly or Empathetic Ms -Love”

Burger King 1 star review on 6th August 2025

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Posted 8 months ago

“worst food i ’ve ever seen. please don’t waste your money and time on this place. my food looked like plastic and was cold like it had just came out the fridge. couldn’t eat my burger because it looked inedible. left still hungry with no way to get my money back. never coming back.”

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Posted 8 months ago

“Terrible experience with my order. The food was cold and seemed rushed, and the service wasn't much better. I waited a long time even though there wasn't a line. Not what I expect from a quick-service restaurant.”

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Posted 8 months ago

“The lettuce leaves were stale/spoiled, not fresh green at all. The patty was mostly some sort of flour/bread mix and less of vegetables.”

Burger King 2 star review on 12th July 2025

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Posted 9 months ago

“Went to Burger King on South Street yesterday and used mobile app. Pulled in to the mobile app spot and waited 20 min. Called and asked what was going on because no one was in line but me. A guy came out and said sorry we didn't see you. When I left my food was cold.”

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Posted 9 months ago

“It's dry, the meat is not juicy. The quality became low, all are grill .I don't like grilled its smell and taste smoke I am allergic to it .it makes me cough. Before it was not all grilled.”

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Posted 9 months ago

“I would like to compliment one of your staff members. I visited Burger King at Pease Pottage Crawley West Sussex on Friday 13th June. I normally go to the Crawley Mall branch. The young lady Saf assisted me with my order for 2 OAP’s, she was extremely helpful and courteous and went above and beyond to ensure that I was happy with the order. Her customer service skills were excellent. She is a credit to your company, Thank you Saf, Rgds,”

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Posted 10 months ago

“Lovely bunch especially lila n Lauren alway there to help”

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Posted 10 months ago

“Great food and great experience from start to finish”

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Posted 10 months ago

“Best service all staff are very helpful.”

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Posted 10 months ago

“Served by a very polite young man called Tom at junction 9 wednesbury today.”

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Posted 10 months ago

“Great customer service”

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Posted 11 months ago

“My friend Kaushik is working in uk masssssss”

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Posted 1 year ago

“We come to Cumbernauld as the staff (especially Jo) are lovely, Jo goes above and beyond to accommodate us, he deserves to be recognised”

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Posted 1 year ago

“Also the size of the carton drinks is ridiculous with a adult meal”

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Posted 1 year ago

“Sunderland - Ryhope Restaurant gave delivery driver the wrong order, restaurant refused to do anything except say cancel where ordered from and come to restaurant in person to place the order. Stay well clear. Total joke.”

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Posted 1 year ago

“Finora at the Burger king restaurant swindon store number 8357, store number served us this evening,, her customer service skills were amazing. The staff are usually very happy and obliging. Thankyou Finora and the staff at this branch.”

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Posted 1 year ago

“Excellent service. Finora at swindon, very polite and friendly service”

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Posted 1 year ago

“Rude Manager”

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Posted 1 year ago

“Happy with staff”

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Posted 1 year ago

Burger King is rated 3.0 based on 151 reviews