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Burger King Reviews

2.5 Rating 75 Reviews

35 %

of reviewers recommend Burger King

Company Reviews

2.5

Based on 75 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We placed an order via drive through. But when we came home we realised that they have given all items in the order. We rang them many times but nobody answered the call. We couldn't go back as it was going to close soon. Very careless giving wrong orders to people and very reluctant to answer phone calls during the working hours.”

Posted 1 week ago

“Visited drive thru in Swindon order happy meal for my grandaughter. Very curt person that served me. The meal was awful, cold chips overcooked chicken nuggets. Capri sun drink, no serviette or dip, more expensive than macdonalds and no wear near their quality and value for money. Never again!!”

Posted 2 weeks ago

“BK Kirkcaldy. Over priced. £11 for a chicken burger (not a meal) and 6 chicken sticks. Forget this company, they are not even remotely competitive. Awful.”

Posted 3 weeks ago

“Burgers are tasteless, chips bland & overal bad experience. No counter services only automatic machines. Never again,,,, I’d prefer to rake in bins”

Posted 1 month ago

“Huddersfield Burgerking serving up cold whoopers ! jokers ! more than pd off”

Posted 3 months ago

“I am terrified about ehat happened couple of minutes ago in BURGER KING DARTFORD I I been there at 9.15 pm for buying 2 meals and i found the front door locked but people inside and working like usual I went round to drivetrough at window to ppace an order and the guy from there was told me he don't have insurance to serve me at window . I try to explain my car is in the car park but he insisted without the car i can't order. I went to the car park and came back driving and same guy was very frustrated that i have returned and start arguing with me i need to reverse to place order to speaker outside wich i did. After placing the order i pay the order and i ask the guy name for making a complain because i didnt like how i was treated. In this time the guy became very aggresive and told me to go to hell and is not my business his name and start swearing at me. In this moment i started to record and he came out from the shop and start beeing aggresive and hit my car with his hand. Other employees came out and took him inside and i was served by another employee Danielle and i asked for the manager to discuss about this. The manager Andrew came to discuss and his problem was mostly why i started recording the previos guy. After explanation Andrew (the manager) understood my p.o.v and told me the employee name witch is ALFIE. Alfie was very unprofessional and is my worst experience with burger king since i m using. I have video/audio proof about this and i will make it public if u dont take any action and start to investigate. I repeat i been there 45 minutes before closing time and i was treated like a scum bag”

Posted 3 months ago

“Awful experience 2nd time visiting same outlet. Harvey centre Harlow. Food was cold. Wait time was ridiculous. Need more staff definitely. And perhaps someone that acknowledges you They definitely need to focus on customer service and satisfaction.”

Posted 6 months ago

“Good morning, I have been your customer since I was a child. I am now a married man that doesn't get to burger king often now I have a Vegan wife. Imaging my excitement when I heard there was a plant based Whopper! It took some doing, But I managed to get my Wife to come to burger king for the first time in her life (when you introduced the plant based Whopper). We have been about a half a dozen times since. On the way home from a long drive two nights ago we stopped at Burger King at the services, As the self order system wouldn't work we went to the counter. We ordered, while chatting at the counter, we mentioned vegan (in our conversation. The server heard us and said "By the way, The PLANT based whopper isn't vegan" It's absolutely disgusting, False advertising, Or at least VERY misleading - Why bother saying Vegan MAYO!!! This only further implies its vegan!! My Mrs was actually distraught, No meat product has passed her lips for 33 years (she is 44) She won't even have a glass of wine if it isn't Vegan. WHY MAKE A PLANT BASED BURGER, PUT VEGAN MAYO ON IT AND THEN COOK IN ON A GRILL COVERED IN MEAT! USE TONGS THAT HAVE BEEN USED ON MEAT!! Vegetarians don't care if the Mayo is VEGAN, Guess who does..... VEGANS!! Although I'm sure Vegetarians don't like their plant based products been covered in Meat juices. Obviously there is some fault of my Mrs for not doing her due diligence, But come on PLANT BASED WHOPPER - VEGAN MAYO What would anyone think. P.s the chips were cold, My bun was dry, Guess what, I still ate them, I love Burger King and I was starved. She went to bed on a small portion on cold fries. I'll not be aloud to Burger King again. THANKS Although I'm sure Vegetarians don't like their plant based products been covered in Meat juices. Obviously there is some fault of my Mrs for not doing her due diligence, But come on PLANT BASED WHOPPER - VEGAN MAYO What would anyone think. P.s the chips were cold, My bun was dry, Guess what, I still ate them, I love Burger King and I was starved. She went to bed on a small portion on cold fries. I'll not be aloud to Burger King again. THANKS”

Posted 11 months ago

“Poor customer service. Ignored my friend who was waiting for assistance and when I intervened were very surly. The tables were not cleared or cleaned. The food was cold. Coffee half full. Way overpriced compared to MacDonalds. The M54 obviously takes advantage of being the only place to eat at the Welcome Break”

Posted 1 year ago

“A bad experience isn't what I would call it! My experience in Burger king, earlier this month was absolutely diabolical The food was served cold, the staff were so rude,when I returned our meals. The place was filthy and we just left food uneaten , and left in Disgust.! Wouldn't ever go back there. Staff really need trained up,to handle customers Worst place I've eaten in”

Posted 1 year ago

“Basingstoke restaurant: Burger King Food was cold and burger buns were stale and hard…the fries were supposed to be large but the fries bag was barely 1/3rd full with cold and old/ stale tasting fries..complained immediately to the ‘manager’Ramesh Vasa who dismissed my complaint and said to take it up with just eat despite it arriving on time in a sealed bag !..unprofessional and disgraceful service imho ..will never go there again..£20+ for 3 rubbish burgers that we couldn’t eat with about 10 fries that cost £3.49 for the ‘ large portion’…and then had to deal with so called manager who isn’t smart enough to put the customer first and take seriously a genuine complaint …zero stars if I could..poor quality food and a rip off...avoid this place!”

Posted 1 year ago

“Food was cold chips were like rubber dont think i be ordering again £30 down drain”

Posted 2 years ago

“horrible food chicken nuggets tasted undercooked, had to remove everything and eat the bread. the only good thing was the chips never would eat there at wood green”

Posted 2 years ago

“To be honest this should be no stars. We got two cheese melts burger's deals. There was hardly any cheese also they were trying to charge us extra for chips. Most of my chips were stuck together. First time and last time I ever go to burger king. It was disgusting. No photos as I put mine in the bin. Our food was a take out”

Posted 2 years ago

“Please review your association with Deliveroo. My son ordered a burger and chips last week and received packaging and half the chips as the driver ate it. Deliveroo responded to my complaint with a standard email, I emailed them twice more and got the usual pathetic response. They give a very poor reflection of your products!”

Posted 2 years ago

“Burger king Inverness retail park bad service 3 attempts to get order correct food was stone cold toilets were filthy very bad experience”

Posted 2 years ago

“Ordered medium and large fries, they were both the same size, cold and overcooked. 2 whoppers were cold, meat was grissly and bun was falling apart, not a pleasant experience for the money paid”

Posted 2 years ago

“Burger buns were crumbly and stale, drinks were flat (we were offered the bottled drinks but didn’t take them). Ordered a bacon cheeseburger, and the bacon was uncooked. The onion rings were sloppy and stuck to the roof of our mouths. After arriving after being stuck on the M1 for almost 3 hours after an accident, Burger King was the only food option for us. KFC was closed due to the time. i will be AVOIDING in future! Disgusting.”

Posted 2 years ago

“Got a ticket with charges 3 years after a visit to your Dartford branch and car park, where I and a colleague were customers. I would advise everyone to avoid use of your services. I understand that the enforcement company you use have no legal powers but can only act in your name.”

Posted 3 years ago

“Went on holiday Monday in sep with grandkids and daughter ...omg awful got into an altercation with the hulk manageress who denied me access to disabled toilet even though I told her had cany wait card she did not social distance was arguing with me in front of everyone I reported about 10 times to area manager bk not interested doing nothing no wonder she is as ignorant clearly the whole company”

Posted 3 years ago

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Burger King is rated 2.5 based on 75 reviews