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Burger King Reviews

3.0 Rating 142 Reviews
48 %
of reviewers recommend Burger King
3.0
Based on 142 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat
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Anonymous
Anonymous  // 01/01/2019
My partner and I recently took a craving for a burgerking for old time sake...we always used to prefer a B.k over Mc Donald's or a KFC as it was simplier a much tastier burger as far as burgers go.... We eventually ended up on in the Burgerking take away in Antrim. northern Ireland as it was the closest one to us...
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Posted 3 weeks ago
I visited last Wednesday with a friend. It was around 12.45 or so. The restaurant was very quiet so we thought we'd order and be served quickly. Even though we ordered the same meal, mine came around 10 minutes before hers did. There were hardly any staff on and the few customers who were waiting were clearly fed up. No apologies from staff. Food was tepid when it came. I'd suggest going on a Monday when there's a particularly dynamic manager who really knows his stuff! They seem to give priority to the online delivery customers. Disappointing really!
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Posted 1 month ago
Simcoe, ON franchise - ordered a Roadhouse King, found a 3" long armpit hair on one of the onion rings in the burger. Disgusting. Took it inside to counter. All east Indians - guys cooking, girls serving . Nobody on staff said sorry, or reacted in any way. They took the burger, replaced it, without a word. So gross. Won't be back.
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Posted 1 month ago
I ordered mozzarella sticks a piece, and mostly all of them had no cheese in it.Do better!!!!
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Posted 2 months ago
So I went to my local Burger King with my partner, right? And I just wanted my favorite meal in all of the world, some delicious cheesy crunchy mozzarella fries. So I walk up there and ask if I could order some, and they said they were OUT OF MOZZARELLA FRIES. So I ask, "Can't you just make more?" And they said thats not how it works. BUT IT IS. JUST MAKE MORE YOU INCOMPATIBLE DIMWITS. And so of course I get a little upset and may or may not have gotten banned from my local Burger King for assaulting one of the employees. In my defense, they should've just made a new batch.
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Posted 4 months ago
Burger kings new blue raspberry fanta slushie was an absolute disgrace to me and my friend!!! it was an absoultey rip off and wast of money!!! i strongly advise that u remove this from ur menu and for customers to not purchase!!!! i am extremly disappointed in this chlorine filled beverage!!!!Will not be purchasing again.
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Posted 4 months ago
we ordered and we couldn't cancel our order the guy on the phone said call a partnership phone line and that had nothing to do with canceling a order
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Posted 4 months ago
MY experience at burger king was horrible. Firstly the chicken nuggets that I ordered were both cold and food poisoned. This made my life a living nightmare as me and my family of 6 were all sick and very sad. We decided to give it a second try and the customer service was honestly appalling I had to wait 60 MINTUES for 6 burgers and 7 loads of fries.
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Posted 5 months ago
I ordered a family meal today at 19.21. It finally arrived at 21.35 freezing cold and totally wrong. We reheated it and ate it but it wasn't right. The burger wrappings had the correct details for my order but the burgers inside were plain small single patty. We order regularly from here and this is not the first time we have had an issue, but this is the worst ever. Our orders are always over £50. Not sure that we want to give them another chance
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Posted 5 months ago
Poor service much of these new managers are rude and hateful. Much 3 months ago. Food I got Friday poor quality bun not toasted.
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Posted 5 months ago
I didn't like my burger today. I don't know why but I hope they would do better
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Posted 6 months ago
Still Woeful Years since I visited BK and still woeful. Kinross Services - Firstly prices are ridiculously higher than those on the App. Order burgers without fillings - both came loaded with items we dislike. Food was barely warm. Burgerking ignore reviews - no interest in customer service. Yet another bad experience so will use McDonalds or Greggs in future.
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Posted 6 months ago
Store 27871- Loughman Plaza - Davenport Fl. I’m a regular customer with Burger King and will be my last. My order was made wrong on August 1st @9:15 pm - I made it home and would have came back out but it was too far. I ordered a BIG fish dressed like a whopper no lettuce and they made it wrong. I called back and spoke to the manager and he informed me that my name would be in the book. I had my cash app receipt when I returned and your manager that was on duty was so disrespectful and passively aggressive with sarcasm. The total was $5.55 - the total wasn’t a problem it was the fact that she was incompetent that she had to call her GM- the conversation became confrontational and then she had a very nasty attitude and poor behavior while speaking to her employees (review the cameras) gender - Black Female - - I was so embarrassed that you would even have managers that couldn’t not handle a $5.55 transaction as if I was being dishonest. As a manager who have worked in management over 30 years didn’t represent your model - Have your way; she was making excuses vs. solving the complaint. I would not return back here again and don’t advise customers to visit here…… The fact that I had my cash app receipt should have been enough evidence to pull the receipt from your system since it was within (7) days ; instead she blew this situation out of proportion for NO reason and could have resolved with the DM in person vs us going back and forth over the phone ; as for as the GM and staff goes… suggestion to train on how to meet customers expectations especially when it wasn’t my fault- Ratings :BELOW standards ! Customer Service ! Not Friendly or Empathetic Ms -Love
Burger King 1 star review on 6th August 2025
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Posted 7 months ago
worst food i ’ve ever seen. please don’t waste your money and time on this place. my food looked like plastic and was cold like it had just came out the fridge. couldn’t eat my burger because it looked inedible. left still hungry with no way to get my money back. never coming back.
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Posted 7 months ago
Went to Burger King on South Street yesterday and used mobile app. Pulled in to the mobile app spot and waited 20 min. Called and asked what was going on because no one was in line but me. A guy came out and said sorry we didn't see you. When I left my food was cold.
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Posted 8 months ago
Also the size of the carton drinks is ridiculous with a adult meal
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Posted 11 months ago
Sunderland - Ryhope Restaurant gave delivery driver the wrong order, restaurant refused to do anything except say cancel where ordered from and come to restaurant in person to place the order. Stay well clear. Total joke.
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Posted 11 months ago
Rude Manager
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Posted 1 year ago
We placed an order via drive through. But when we came home we realised that they have given all items in the order. We rang them many times but nobody answered the call. We couldn't go back as it was going to close soon. Very careless giving wrong orders to people and very reluctant to answer phone calls during the working hours.
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Posted 1 year ago
Visited drive thru in Swindon order happy meal for my grandaughter. Very curt person that served me. The meal was awful, cold chips overcooked chicken nuggets. Capri sun drink, no serviette or dip, more expensive than macdonalds and no wear near their quality and value for money. Never again!!
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Posted 1 year ago
Burger King is rated 3.0 based on 142 reviews