Burger King Reviews

Name: Burger King
Rating: 2.97

3.0 Rating 116 Reviews

47 %

of reviewers recommend Burger King

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3.0

Based on 116 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't like my burger today. I don't know why but I hope they would do better”

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Posted 2 weeks ago

“Still Woeful Years since I visited BK and still woeful. Kinross Services - Firstly prices are ridiculously higher than those on the App. Order burgers without fillings - both came loaded with items we dislike. Food was barely warm. Burgerking ignore reviews - no interest in customer service. Yet another bad experience so will use McDonalds or Greggs in future.”

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Posted 2 weeks ago

“Store 27871- Loughman Plaza - Davenport Fl. I’m a regular customer with Burger King and will be my last. My order was made wrong on August 1st @9:15 pm - I made it home and would have came back out but it was too far. I ordered a BIG fish dressed like a whopper no lettuce and they made it wrong. I called back and spoke to the manager and he informed me that my name would be in the book. I had my cash app receipt when I returned and your manager that was on duty was so disrespectful and passively aggressive with sarcasm. The total was $5.55 - the total wasn’t a problem it was the fact that she was incompetent that she had to call her GM- the conversation became confrontational and then she had a very nasty attitude and poor behavior while speaking to her employees (review the cameras) gender - Black Female - - I was so embarrassed that you would even have managers that couldn’t not handle a $5.55 transaction as if I was being dishonest. As a manager who have worked in management over 30 years didn’t represent your model - Have your way; she was making excuses vs. solving the complaint. I would not return back here again and don’t advise customers to visit here…… The fact that I had my cash app receipt should have been enough evidence to pull the receipt from your system since it was within (7) days ; instead she blew this situation out of proportion for NO reason and could have resolved with the DM in person vs us going back and forth over the phone ; as for as the GM and staff goes… suggestion to train on how to meet customers expectations especially when it wasn’t my fault- Ratings :BELOW standards ! Customer Service ! Not Friendly or Empathetic Ms -Love”

Burger King 1 star review on 6th August 2025

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Posted 1 month ago

“worst food i ’ve ever seen. please don’t waste your money and time on this place. my food looked like plastic and was cold like it had just came out the fridge. couldn’t eat my burger because it looked inedible. left still hungry with no way to get my money back. never coming back.”

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Posted 1 month ago

“Went to Burger King on South Street yesterday and used mobile app. Pulled in to the mobile app spot and waited 20 min. Called and asked what was going on because no one was in line but me. A guy came out and said sorry we didn't see you. When I left my food was cold.”

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Posted 2 months ago

“Also the size of the carton drinks is ridiculous with a adult meal”

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Posted 5 months ago

“Sunderland - Ryhope Restaurant gave delivery driver the wrong order, restaurant refused to do anything except say cancel where ordered from and come to restaurant in person to place the order. Stay well clear. Total joke.”

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Posted 5 months ago

“Rude Manager”

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Posted 7 months ago

“We placed an order via drive through. But when we came home we realised that they have given all items in the order. We rang them many times but nobody answered the call. We couldn't go back as it was going to close soon. Very careless giving wrong orders to people and very reluctant to answer phone calls during the working hours.”

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Posted 1 year ago

“Visited drive thru in Swindon order happy meal for my grandaughter. Very curt person that served me. The meal was awful, cold chips overcooked chicken nuggets. Capri sun drink, no serviette or dip, more expensive than macdonalds and no wear near their quality and value for money. Never again!!”

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Posted 1 year ago

“BK Kirkcaldy. Over priced. £11 for a chicken burger (not a meal) and 6 chicken sticks. Forget this company, they are not even remotely competitive. Awful.”

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Posted 1 year ago

“Burgers are tasteless, chips bland & overal bad experience. No counter services only automatic machines. Never again,,,, I’d prefer to rake in bins”

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Posted 1 year ago

“Huddersfield Burgerking serving up cold whoopers ! jokers ! more than pd off”

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Posted 1 year ago

“I am terrified about ehat happened couple of minutes ago in BURGER KING DARTFORD I I been there at 9.15 pm for buying 2 meals and i found the front door locked but people inside and working like usual I went round to drivetrough at window to ppace an order and the guy from there was told me he don't have insurance to serve me at window . I try to explain my car is in the car park but he insisted without the car i can't order. I went to the car park and came back driving and same guy was very frustrated that i have returned and start arguing with me i need to reverse to place order to speaker outside wich i did. After placing the order i pay the order and i ask the guy name for making a complain because i didnt like how i was treated. In this time the guy became very aggresive and told me to go to hell and is not my business his name and start swearing at me. In this moment i started to record and he came out from the shop and start beeing aggresive and hit my car with his hand. Other employees came out and took him inside and i was served by another employee Danielle and i asked for the manager to discuss about this. The manager Andrew came to discuss and his problem was mostly why i started recording the previos guy. After explanation Andrew (the manager) understood my p.o.v and told me the employee name witch is ALFIE. Alfie was very unprofessional and is my worst experience with burger king since i m using. I have video/audio proof about this and i will make it public if u dont take any action and start to investigate. I repeat i been there 45 minutes before closing time and i was treated like a scum bag”

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Posted 1 year ago

“Awful experience 2nd time visiting same outlet. Harvey centre Harlow. Food was cold. Wait time was ridiculous. Need more staff definitely. And perhaps someone that acknowledges you They definitely need to focus on customer service and satisfaction.”

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Posted 1 year ago

“Good morning, I have been your customer since I was a child. I am now a married man that doesn't get to burger king often now I have a Vegan wife. Imaging my excitement when I heard there was a plant based Whopper! It took some doing, But I managed to get my Wife to come to burger king for the first time in her life (when you introduced the plant based Whopper). We have been about a half a dozen times since. On the way home from a long drive two nights ago we stopped at Burger King at the services, As the self order system wouldn't work we went to the counter. We ordered, while chatting at the counter, we mentioned vegan (in our conversation. The server heard us and said "By the way, The PLANT based whopper isn't vegan" It's absolutely disgusting, False advertising, Or at least VERY misleading - Why bother saying Vegan MAYO!!! This only further implies its vegan!! My Mrs was actually distraught, No meat product has passed her lips for 33 years (she is 44) She won't even have a glass of wine if it isn't Vegan. WHY MAKE A PLANT BASED BURGER, PUT VEGAN MAYO ON IT AND THEN COOK IN ON A GRILL COVERED IN MEAT! USE TONGS THAT HAVE BEEN USED ON MEAT!! Vegetarians don't care if the Mayo is VEGAN, Guess who does..... VEGANS!! Although I'm sure Vegetarians don't like their plant based products been covered in Meat juices. Obviously there is some fault of my Mrs for not doing her due diligence, But come on PLANT BASED WHOPPER - VEGAN MAYO What would anyone think. P.s the chips were cold, My bun was dry, Guess what, I still ate them, I love Burger King and I was starved. She went to bed on a small portion on cold fries. I'll not be aloud to Burger King again. THANKS Although I'm sure Vegetarians don't like their plant based products been covered in Meat juices. Obviously there is some fault of my Mrs for not doing her due diligence, But come on PLANT BASED WHOPPER - VEGAN MAYO What would anyone think. P.s the chips were cold, My bun was dry, Guess what, I still ate them, I love Burger King and I was starved. She went to bed on a small portion on cold fries. I'll not be aloud to Burger King again. THANKS”

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Posted 2 years ago

“Poor customer service. Ignored my friend who was waiting for assistance and when I intervened were very surly. The tables were not cleared or cleaned. The food was cold. Coffee half full. Way overpriced compared to MacDonalds. The M54 obviously takes advantage of being the only place to eat at the Welcome Break”

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Posted 2 years ago

“A bad experience isn't what I would call it! My experience in Burger king, earlier this month was absolutely diabolical The food was served cold, the staff were so rude,when I returned our meals. The place was filthy and we just left food uneaten , and left in Disgust.! Wouldn't ever go back there. Staff really need trained up,to handle customers Worst place I've eaten in”

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Posted 2 years ago

“Basingstoke restaurant: Burger King Food was cold and burger buns were stale and hard…the fries were supposed to be large but the fries bag was barely 1/3rd full with cold and old/ stale tasting fries..complained immediately to the ‘manager’Ramesh Vasa who dismissed my complaint and said to take it up with just eat despite it arriving on time in a sealed bag !..unprofessional and disgraceful service imho ..will never go there again..£20+ for 3 rubbish burgers that we couldn’t eat with about 10 fries that cost £3.49 for the ‘ large portion’…and then had to deal with so called manager who isn’t smart enough to put the customer first and take seriously a genuine complaint …zero stars if I could..poor quality food and a rip off...avoid this place!”

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Posted 3 years ago

“Food was cold chips were like rubber dont think i be ordering again £30 down drain”

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Posted 3 years ago

Burger King is rated 3.0 based on 116 reviews