Card Factory plc Reviews

“ Sarah & Debbie are fabulous! (Earlstown store) Always super helpful, kind and friendly! An enjoyable experience shopping with them! I go in all the time and forget to leave feedback, so here we go, finally remembered! They’re like this all the time, delivering great customer service and deserve to be recognised! ”

“ I would like to say a huge THANK YOU to RIHANNA from the Camborne Card Factory, Her customer service was exceptional , nothing was to much trouble and her customer service was excellent , an absolute assett to the company ..... ”

“ Excellent service by the very friendly staff at card factory morrisons darlington ”

“ Brilliant service from Brad this morning at Mildenhall shop. He was covering for another member of staff who was off ill. He came all the way from Haverhill and opened up the shop. Well done Brad 👏 ”

“ Tess was very helpful at the andover branch. Gave me a lot of info which helped me. She was friendly, helpful, and informative, very happy with service! ”

“ Popped into new Uxbridge branch in Chimes today, was on my break from work & had quite a few bits to get. Was met with a lovely lady called Holly who was very helpful,friendly & pointed me in right direction for my items as well as finding me a great gift bag/tissue paper.Thank you so much for your great service it’s appreciated. ”

“ Ms Tas, who served me today, was welcoming, smiling, and very pleasant. When I picked three cards, she pointed out an offer that I had missed, which meant I received an extra card for free. She provided excellent customer service and made sure I was completely satisfied. Thank you, Ms Tas, for your kindness and helpfulness. ”

“ Went into the bon accord centre branch in Aberdeen today 21/06/2026. First class service from the young girl behind the pay desk..friendly and very helpful. Great selection of cards. ♥️ ”

“ Visited the Bexhill branch this morning and a wonderful member of your team called Val was so friendly and so helpful actually coming with me to find the cards I needed.. she certainly goes above and beyond as I also watched her help another customer.. excellent service ”

“ The service is exceptional, professional but so helpful and pleasant. The shop is well stocked, clean and a joy to be in. The shop i go to is in The Ardell Center in Morecambe ”