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Card Factory plc Reviews

4.6 Rating 487 Reviews
A
Happiness Grade
A

Customer Service - Good

96.43%
Industry Average
I called in the card factory in Rhyl north wales branch and the service is the best I’ve ever encountered, I was helped by two lovely members of staff to find the perfect cards also I was made aware of the offer that was on, so saved me some money as well, these ladies go above and beyond there job description, unfortunately there were a couple of customers that weren’t happy with just waiting one minute whilst one member of staff helped me and the other member of staff was helping a frail older gentleman with his purchase, I love the card shop near to me and hope it stays open for along time to come
posted 2 weeks ago - carol Atkins
Good Value, good service, friendly staff always helpfull. PJT
posted 2 months ago - Anonymous
Big shout out to Katy at the Ilford branch next door to the Works shop. Thank you so much for helping me a couple of days ago when I walked in with so much on my mind. Even though you was busy you stopped and guided me for what I was looking for and today I came back for something else and to thank you especially for your service once again.
posted 2 months ago - Anonymous
Visited Wallasey branch on Monday,28.04.25. As always- Very good service and very good prices.
posted 3 months ago - Anonymous
Customer service excellent at the garforth branch
posted 3 months ago - Anonymous
Great fast service , served by Ken in Ann Street, Belfast branch.
posted 3 months ago - Anonymous
Antoinette in the wembley branch is a gem. Great Customer Service
posted 4 months ago - Dwayne
Excellent customer service , very helpful, wish all shops were like this thursday πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ’―
posted 5 months ago - Anonymous
Needed to get Valentine's present and the 3 women in Preston deepdale shop were brilliant in helping ( Mandy, Nikki and Chloe) couldn't ask for a better service
posted 5 months ago - Josh
Visited my local card factory today. Another excellent visit great customer service and good range of products. Good prices. Diane served me today and she was fantastic. My local Hanley branch.
posted 6 months ago - Anonymous