Catawiki Reviews

“ I’ve lost over 400 euros because they tell the buyer about their Buyers Protection Policy if you don’t get a delivery, you have to pay for this too! Three deliveries did not arrive and I had to pay. It’s ridiculous how they do business! I have read many similar reviews. I just wish I did my homework prior to using there very untrustworthy site. ”

“ In my situation, the package was not sent in the box or the package was stolen at Vape and before delivery to PostNL. ”

“ I paid for an item and I did not receive it, and I said undid not received still they deduct the amount from my card. The seller sent me once that I was not home ! Because I don’t stay home 24/7 I should pay for the item and the delivery. Ofcourse Catawiki did nothing till now ”

“ They said it was normal to happen during delivery and they would not investigate further. ”

“ We only release payment to the seller up to 3 days after delivery so that you have had the time to inspect your object. ”

“ After delivery we give buyers 3 days to report any issues they might have, so that we can still hold on to their payments. ”

“ "Catawiki, the online auction, requires that a winning bidder (Buyer) deposits a sum equal to the price of the item plus a set shipping charge; delivery to an island costs slightly more. ”

“ Provided a negative review on the seller who demanded I pay Catawiki the VAT fee befire shipping and of course you have to pay the courier before delivery. ”

“ Hello, I'm trying to be refunded for an order that didn't arrive and I encounter a wall with Catawiki Support team. I'm struggling for a month and 6 days to get my money back and still can't do it. On the opposite, after my claim they modified the delivery date to a date in the future so I can't be refunded. This is a shame for this platform I initially trusted... ”

“ They claim delivery of the item ( someone is here 24/7 to take delivery) but surprise, no note of an attempted delivery posted; no advice card on where to collect and pay the associated customs charges so I was unable to do so THEN they say that they could'nt deliver and I had'nt paid the customs charges. ”