Catawiki Reviews

“ One of my support queries has been pending for 6 days with no reply, and I submitted another one yesterday as an urgent issue — I received a broken object, the seller is refusing a refund, and I know that your policy requires claims within 3 days. ”

“ However, more than 10 days later, I have received no refund, no return instructions, and no real resolution. ”

“ I purchased a dinosaur tooth fossil for $550 plus shipping. My took the 'fossil' to a natural history museum, three museum staff examined the 'fossil', including a palaeontologist, all three museum staff reckoned the 'fossil' was a fake. I tried to get my money back but they would not give me a refund. I think my emails are answered by an AI robot which basically ignores my complaints. Can anyone offer advice? ”

“ Fortunately, I discovered COVSECLTD*COM, where their supportive and professional staff went above and beyond to ensure that I received my full refund without any further complications. ”

“ Instead of severely penalising such dishonest behaviour, Catawiki just offers you a refund. ”

“ Absolutely crapawiki. Where’s my refund? Item was purchased on crapawki. Item was lost in transit. Seller not reimbursed the purchaser not fully refunded the purchase price. Crapawiki by name and nature. You can’t even contact them. “Blind emails” How is this legally possible. It seems the internet is bandit country. ”

“ Superbad totally not the color in the photo and then even try to lie and say that I am not getting a refund ”

“ Dont ever do anything on Catawiki, Buyer claims not as described " Proof all documents" they tell the Seller to send it to an expert,after one month as a private , he provided with a letter from a company that they claimed its fake " i told them its not fair,let him send it back, anyone can say a good chain is not real and keep it and get a refund. ”

“ Terrible customer care. I have ordered (and paid) one hi-fi amplifier. When I have opened the package it was surrounded by trash (literally) and the amplifier wasn’t working . After days Catawiki is not handling the issue and they say that may be they can consider a partial refund ! I’m gonna make a claim to Police for scam. ”

“ bought a Zippo lighter, paid and never got it... they say there is no refund because they already paid the seller... and "buyer protection" was also paid... horror ”