Catawiki Reviews

1.3 Rating 544 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.11%
Industry Average
Une premiere experience cahotique (surtout dû au transporteur), la 2eme a été une excellente expérience de bout en bout ! Le service du transporteur proposé par Catawiki suite 1ere expérience, au top, merci beaucoup pour la qualité de votre prestation et des produits ! (Et non, je n'ai pas davantages à rédiger ce message, je trouve surtout que râler est facile, féliciter prend plus de temps.)
posted 4 months ago - Ln
I contacted customer service , by the end of the day they had pulled them off auction and let me edit and add worldwide shipping .
posted 11 months ago - Amanda Craig
Order not received and for some reason returned to the seller. Outstanding Customer Service from Catawiki. Messages answered in a timely manner as well. Refund is being processed. I will of course, bid with Catawiki again.
posted 2 years ago - Patricia Hooks
All in all, terrible customer service for the honorable sellers from which I purchased from.
posted 3 years ago - Jim
It is true that their customer service is slow, but all my issues were resolved nevertheless and I never had a problem recovering paid money.
posted 4 years ago - MrB
I have bought lights and pans, from Netherlands and Italy with no problem on arrival. I was very worried when I saw the reviews after having bought my auctions. I am glad to have been wrong. I am giving 4 stars because the customer service is so so and the app crashes at crucial moments for auctions which means I miss a few.
posted 4 years ago - Anonymous