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DICK'S Sporting Goods Reviews

1.9 Rating 323 Reviews
B
Happiness Grade
B

Customer Service - Good

76.62%
Industry Average
He was very polite, helpful, and offered kind service.
posted 1 month ago - Anonymous
Store#1642 The Customer Service was great in the shoe department and a employee Antwine was very helpful and good personality. Yeah Kudos to him he deserves a good raise. Thanks again
posted 3 months ago - Kim
Good job at hiring a SUPER customer service employee.
posted 6 months ago - Martha M Romo
In addition, he was able to help other customers with their services.
posted 7 months ago - Anonymous
I used the online service once and they sent the wrong shoes and in the wrong size.
posted 7 months ago - Anonymous
Mr. 305 aka Doug showed great customer service. He helped our 13 year old son pick out baseball cleats. He is very friendly and helpful. He has a nice personality.
posted 7 months ago - Mom
Ray provided me with excellent customer service at Dick’s Sporting Goods in Gambrills, MD! Big thanks to Ray!
posted 8 months ago - Anonymous
Great service, fair prices
posted 8 months ago - Joy Boggs
I will definitely send others to receive such great service.
posted 9 months ago - Anonymous
I had an issue with a purchase and customer service handled and fixed the situation quickly and efficiently
posted 9 months ago - Jim Bob