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DICK'S Sporting Goods Reviews

1.9 Rating 298 Reviews
B-
Happiness Grade
B-

Customer Service - Good

70.49%
Industry Average
Good job at hiring a SUPER customer service employee.
posted 1 month ago - Martha M Romo
In addition, he was able to help other customers with their services.
posted 1 month ago - Anonymous
I used the online service once and they sent the wrong shoes and in the wrong size.
posted 2 months ago - Anonymous
Mr. 305 aka Doug showed great customer service. He helped our 13 year old son pick out baseball cleats. He is very friendly and helpful. He has a nice personality.
posted 2 months ago - Mom
Ray provided me with excellent customer service at Dick’s Sporting Goods in Gambrills, MD! Big thanks to Ray!
posted 3 months ago - Anonymous
Great service, fair prices
posted 3 months ago - Joy Boggs
I will definitely send others to receive such great service.
posted 3 months ago - Anonymous
I had an issue with a purchase and customer service handled and fixed the situation quickly and efficiently
posted 4 months ago - Jim Bob
Excellent customer service in the women’s shoe department today. Two of your employees assisted me. They were both pleasant and helpful. I wish I could remember their names, but you should be so proud to have them as employees.
posted 5 months ago - Debra C.
Outstanding Customer Service by Younis! I had an incredible experience at the Canton, MI.
posted 5 months ago - Anonymous