Dunelm Reviews

“ Thank you, I have just received delivery of my furniture, the delivery men couldn’t have been more helpful Excellent service from store to door. I will certainly shop at Dunelm again and recommend you to all my friends ”

“ Ordered a new mattress Sunday 25th November paid for it and delivery costs was told I would receive an e main within 10 mins of placing order with my receipt of purchase obviously that's just to get you out of the store no e mail no receipt of purchase and trying to get through to Dunelm Paisley on the phone is practically impossible we were told delivery 3-5 days well today Sunday 2nd December still no email still no delivery date SHOCKING CUSTOMER SERVICE I am posting this on Facebook for everyone to share to warm customers of this company ”

“ Dunelm staff have been badly let down by their order process ing system and their delivery service and customer service. ”

“ Good service, fast delivery, good prices ”

“ His name was Dominic, hope I have spelt that right as he needs recognition for his brilliant customer service. ”

“ Had a problem with lost bed parts ( due to a house move!). Had some problems actually getting through to customer services. However once I was able to talk to someone the problem was solved quickly and efficiently ”

“ Customer service was 100% . Could not have done enough to help to find what we were looking for . We were very happy as what we wanted was in stock and had 20% off . Thank you Dunelm ”

“ Ordered 4 items at 9.30pm. Paid £5.95 for next day delivery. My order was delivered around 12 noon next day. Excellent service and very happy with the items I purchased. ”

“ Good selection of curtains that we were look for, also do an alteration service if you require it. Plenty of staff on shop for to as anything you required. ”

“ Very good product. Good customer service. Return of goods easy . I bought cushions in wrong colour and took them back to shop. ”