Farfetch Reviews

“ I ordered an item from Italy through Farfetch, with an expected delivery date of May 21. ”

“ Despite this, their customer service continued to rely on false proof of delivery from April 18 and ignored all the updated documentation I submitted—including an official FedEx email confirming non-delivery. ”

“ I would strongly advise anyone to think twice before ordering from Farfetch if you expect reliability, proper customer support, or timely delivery. ”

“ I find it absurd because i tried one of the shoes once for 1 minute in the bedroom and the next day after delivery I have returned them. ”

“ They lost my shoes and when I contacted them I was told that they were delivered. They sent me the delivery proof and it was signed by someone else and the name given was not mine. After the investigation they denied the reimbursement saying no matter who got the package, it’s not their responsibility. I’m going to report it to the police. ”

“ Complaint to Farfeth and Fedex at the same time because they dealt with delivery. ”

“ 00, contacted customer service and they said they have proof of delivery with my name misspelled. ”

“ The order process was easy and delivery quick. ”

“ Given the circumstances, they should have at least offered a partial refund for this terrible experience, or give me back my free delivery option since I had to return the item. ”

“ Consequently, I finalized my purchase on December 17th, with a promised delivery date of December 27th, a 10-day delivery window that seemed reasonable for European shipping. ”