Farfetch Reviews

“ Instead, after waiting over a week for my refund, I reordered the same item and explicitly requested quality control before shipping. ”

“ I was then advised the refund could take up to an additional 14 days, even though the cancellation was initiated by Farfetch and no goods were dispatched. ”

“ Then they confirmed that the item was out of stock and refunded me. ”

“ The boutique said it was “damaged” and refused a refund. ”

“ Hello, terrible customer service. I did an order, 2 pieces, one of them was on discount, I was waiting for It and then they said this piece is not available so better to cancel an order, which I did and in one minute the piece already was on website but without discount!!! So I said its not great and then ask to refund my another piece from the same order, 2 weeks later I still don’t have my money back and nobody reply!!!! If you don’t want to loose your money don’t order from this website! ”

“ Eventually, I was told a refund would be issued since the order wasn’t moving forward — but that never happened. ”

“ I have refunded a pare of shoes the shoes were received back there one week ago and i chose simple refund method-to the app itself ( which mentioned can get refund more quickly) been several days I haven’t got any refund back, the process of refund is taking too long and im starting to get worried ”

“ Terrible supplier.. doing their best not to refund you for your legitimate returns. I will never shop from them again, never… ”

“ I asked for a refund. ”

“ Now, I’m asking Farfetch to either help me return the package from Georgia at their expense or refund my money. ”