Farfetch Reviews

“ Eventually, I was told a refund would be issued since the order wasn’t moving forward — but that never happened. ”

“ I have refunded a pare of shoes the shoes were received back there one week ago and i chose simple refund method-to the app itself ( which mentioned can get refund more quickly) been several days I haven’t got any refund back, the process of refund is taking too long and im starting to get worried ”

“ Terrible supplier.. doing their best not to refund you for your legitimate returns. I will never shop from them again, never… ”

“ I asked for a refund. ”

“ Now, I’m asking Farfetch to either help me return the package from Georgia at their expense or refund my money. ”

“ I am now of the opinion that do not intend to refund a purchase I have returned and they acknowledged and simply intend to steal my money. ”

“ Farfetch claimed they couldn't offer a replacement due to their marketplace model, even though the item was still available, and instead insisted on a full return for a refund. ”

“ The refund has been refused based on the fact that the sole had some scratches on it. ”

“ Terrible customer service, I've never received a refund!!! I was charged twice for an order on two separate credit cards. ”

“ They wiped my account after I made a large order and sending a faulty product, delayed everything in resolving the situation, which is still unresolved and I can still not see anything in my account, I still have no access to do anything with my purchases or track any returns, and still no response in how to receive my refund for a faulty item I paid good money for!! I would NOT recommend shopping here, I have zero trust now. ”