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Farfetch Reviews

1.5 Rating 344 Reviews
B
Happiness Grade
B

Customer Service - Good

78.18%
Industry Average
“ "After investing with Trade Crypts for over a year, I'm impressed by the consistent returns and exceptional customer service. Their platform is user-friendly, and their team is always responsive to my inquiries. I've already recommended them to friends and family." ”
posted 1 year ago - Aurora Bohn
“ I bought a versace bag in June. Not only was it 50% off, i also received it within a week. My first purchase from this website and it went smoothly. Great service! ”
posted 4 years ago - Geeta
“ My order was on time. Good customer service. I would buy from Farfetch again. ”
posted 6 years ago - Jay
“ I don't know why there are so many negative reviews! I have made more than 5 orders from Farfetch ever since 2018, I've never had a problem. Customer service is excellent. It's one of the best luxurious shopping websites out there and I used it the most. They partnered with boutiques around the world and all their stuff is legit. Please take negative reviews with a grain of salt! ”
posted 6 years ago - Anonymous
“ Really good, professional service. Fast Delivery. Perfect packing. ”
posted 7 years ago - Eduard Rylskov
“ Good service, fast delivery, perfect discounts! 5+ ”
posted 7 years ago - Edward
“ Top service all round and extremely well packaged 5 stars Farfetch thank you ! ”
posted 8 years ago - Peter
“ This is the best website to buy the best brands around. Always a great service. Never any hassle. ”
posted 9 years ago - Anonymous
“ Great service, very quick shipping ”
posted 9 years ago - Christopher Pearson