feelunique.com Reviews

3.3 Rating 110 Reviews
F
Happiness Grade
F

Delivery - Slow

25.00%
Industry Average
Never buy from this company no matter how great the offer looks their service is slow and they use Hermes for next day delivery which has a track record of not delivering on time. Disgusting 🤢 service and their preferred courier company
posted 2 years ago - Anonymous
Very poor customer service combined with very poor delivery service.
posted 2 years ago - Anonymous
NEVER USE NEXT DAY DELIVERY as it will never happen! I have ordered a present for my mum at 10am for PREMIUM NEXT DAY delivery to be delivered on my mum's birthday, and it never arrived next day! It might arrive the day after but I also had a bad experience that the parcel from Feelunique never arrived at all they use Yodel which is very unreliable! The order is over £300 i hope it will arrive otherwise my mum will be left without a present on her birthday - thanks Feelunique! You should consider changing Yodel as your delivery service as it ruins people's trust whether the order will actually arrive or not!
posted 2 years ago - Anonymous
Warning: duty tax will be added and very long delivery to expect I placed an order on the 19th of January but it did not arrive until the 25th of February and in addition I had to pay SEK 180 to the customs, which means that the make-up I bought actually became more expensive than at home or in the store.
posted 3 years ago - Anonymous
It's now the 29th January and I still have not received anything, delivery company Yodel said they had not received anything from feel unique.
posted 3 years ago - Rosie Kennedy
Stated in 2 places on their website ' Free delivery to South Africa. Feelunique denied this, changed the statement to 'Tracked delivery to South Africa' and upon being showed photographic evidence to the contrary chose silence. Absolutely appalling!!
posted 3 years ago - Anonymous
Very bad experience! When you receive the confirmation email it is mentioned a delivery time of "3-10 working days".
posted 3 years ago - Andreea
Don’t order from here their delivery service is not even trying to deliver.
posted 3 years ago - Jean
which I was told would be delivered by tracked delivery.
posted 4 years ago - orla cleere
which I was told would be delivered by tracked delivery.
posted 4 years ago - Orla Cleere's