feelunique.com Reviews

“ With the number of competitors offering excellent customer service (reflected by reviews) and with far better quality products, better integrity that deserve our hard earned money, it’s laughable they think closing my accounts will harm me vs them. ”

“ I have never experienced any companies here in USA who would charge, fail to provide the service/send the items, advise you that the refund has been processed and not to do actually anything about mu refund. ”

“ I contacted the customer services only to be ignored to the point that I feel ghosted. ”

“ But this week my order was delayed and I tried to contact their customer service and it was a nightmare. ”

“ Never buy from this company no matter how great the offer looks their service is slow and they use Hermes for next day delivery which has a track record of not delivering on time. Disgusting 🤢 service and their preferred courier company ”

“ I wish I could give zero stars. Our parcel arrived soaking wet and contained £200 worth of products and the “customer service” team had the audacity to offer £5 off our next spend of £30. How they think anyone who has experienced such an awful order is coming back to spend more money is beyond sensibility. Avoid and shop elsewhere because there is zero service on offer should you need help ”

“ Numerous attempts made to customer service with no response (other than one automated email response saying how busy they are and how to look at their website for further info) . ”

“ Avoid avoid! never received item as apparently lost by Hermes Poor customer service ”

“ Disgusting customer service. Say they offer free returns. Don't tell you when you're purchasing from another company through them, then don't tell you that you have to pay for your returns. Then kick you off live chat when you question it. The live chat I had to use as they ignored multiple emails. Rude, and very poor customer service. Will not be using you again and will be advise friends not to also. Disgusting. ”

“ NEVER USE NEXT DAY DELIVERY as it will never happen! I have ordered a present for my mum at 10am for PREMIUM NEXT DAY delivery to be delivered on my mum's birthday, and it never arrived next day! It might arrive the day after but I also had a bad experience that the parcel from Feelunique never arrived at all they use Yodel which is very unreliable! The order is over £300 i hope it will arrive otherwise my mum will be left without a present on her birthday - thanks Feelunique! You should consider changing Yodel as your delivery service as it ruins people's trust whether the order will actually arrive or not! ”