“
I brought a drill and just gone to use it and does not work , I have tried on several occasions to contact them and fill in their returns form and no reply at all !!!
They are not answering my emails
I’m so upset and wasted so many hours trying to contact this company
Please advise if anyone knows what I can do
”
posted 1 year ago
- David
“
Sent me a table saw with a generous cup in the fence and won't refund it as I opened just after the returns window. Terrible company. Won't use again.
”
posted 1 year ago
- Anonymous
“
FFX is ok if you never have an issue with a product, but returns, repairs and refunds, all the after sales customer services are the worst I have ever experienced. They have lost my repaired drill twice, the customer service team have never called me back when they promise to do so and the refund has taken weeks. I will never use this company again and would never recommend them to anyone.
”
posted 3 years ago
- Mr J Robinson
