FlixBus Reviews

“ Thieves.disrespectful.they cancel on you and they don't refund you in france.dont travel with them.nasty. ”

“ I’m hardly the only one to experience this, but I’m just here to confirm this bus company is as scummy as they come. They’ll miss stops, break down on the road and provide no alternatives, drive away without your luggage, drive away with your luggage but not you, etc etc. The worst part of it all, they’ll deny any of it happened and lie to you, preventing any kind of refund. This company deserves to be sued. ”

“ Coach drove straight past our stop for our trip from Bristol to London. Called customer service and refused refund as the coach had collected others at other stops and was running on time. DISGUSTING ”

“ Also, customer service was very dishonest and terse when the 3:20pm passengers reached out about their bus, stating others have boarded the bus at that station (not true because it was an hour late) and as a result those passengers were out of luck with no option for a refund. ”

“ A customer service phone operator kept me on phone too long which made me miss getting a later bus and was stranded in Newport South Wales and no refund. ”

“ Told it wasn’t confirmed and would receive refund. ”

“ I have a ride with flexi bus I had about 5 ticket use miss one use 1 please I would like a refund. Thank you it OK. No domains just want a refund please Irelovejack youtube ”

“ Very bad experience with Flux Bus! I booked tickets for ₹12,000 but had to cancel just 10 minutes later because of seat problems. They only refunded ₹4,000! That’s not fair at all. Their refund policy is terrible and customer support is not helpful. Don’t use Flux service — totally disappointed. ”

“ we got crooks for the driver and conductor from Ljublana to Zagreb. They charged all of us 10 Euros cash each for our cabin bags which were according to flix norma. refused to let us board. so all paid . it's 5 euros on the app to book an extra bag. none of us had extra bags , we all had followed the criteria. they cancelled my bus to Bratislava from Krakow and didn't inform me (even sent me a reminder the night prior). Refused a refund or to keep my bags while i figured how to go! ”

“ I recently booked 2 tickets totaling £60 with flux.unfortunatley due to a family bereavement of a very close family member I couldn't make the trip rang them and explained but told me I CANNOT GET A REFUND extremely greedy imo and shouldn't be allowed.on line it said I would have to pay some fees but would still get a refund but not the case SHARKS ”