Fresh Patch Reviews

4.4 Rating 273 Reviews
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Happiness Grade
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Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Delivery - Slow

33.33%
Industry Average
Yet it was clear from the first order that there would be problems with this one: First of all they depend solely on FedEx for shipping, the real bottom feeder of delivery companies.
posted 3 years ago - Jared
My dead patch turned up a week late. Delivery company had extremely poor communication. Not sure why neither companies called the number I provided.
posted 3 years ago - Anonymous
Delivery was great, dog likes using it and didn’t take long to figure it out. However we have had it just 6 days and the cardboard is leaking with pee, grass looks quite dry and dying. It’s price point is too high for something that needs to be replaced weekly...
posted 5 years ago - Soph B
I was really excited to receive the grass, delivery was quick and easy. However, upon opening the box I was highly disappointed. The grass I received did not in any way depict the product online. It was a dark brown and was clearly on its way out. Despite emailing the company, no response. I don’t be returning as a customer
posted 5 years ago - Karen
I'm giving it three stars only because my dog didn't take to it. The quality is excellent. Packaging perfect. Delivery fast. My dog just sits in it and enjoys the cool grass. :(
posted 7 years ago - Bryce Helgerson
The delivery was easy; the disposal was semi-easy haha my Pomeranian, Bentley chose to play/sleep in the Fresh Patch rather than use it for it's intended purpose so I will not be purchasing again. It was a nice idea though!
posted 7 years ago - taylor stanley
painfully slow delivery
posted 7 years ago - Winfried Schubert
Experience to manage orders online is great , customer service not that much... 3 recent deliveries came with over wet, boxed for more than 5 days grass patch.. why would i pay 27$ for such grass and delivery that takes 5 days
posted 7 years ago - Pankaj Gupta