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Funky Pigeon Reviews

1.5 Rating 462 Reviews
D
Happiness Grade
D

Customer Service - Average

54.55%
Industry Average
Terrible service - delivered the gift without the card which they charged me £6 for! When I complained to customer services, they were not in the least bothered. Wish I had read the reviews before ordering from them as they seem to do this a lot!
posted 1 week ago - Manno
I feel strongly to write a review about a delivery of a Christmas card more than one months late! Having read the other reviews here I see so many have faced delivery issues too. I have written in to customer service to give the feedback of disappointing service. I will not be using Funky Pigeon again.
posted 2 weeks ago - Anonymous
Absolutely disgusting service. Paid £12 for an helium Balloon for wife's anniversary. Took it out of box..Was nearly empty of helium. Had to put it straight in bin.. Be warned..
posted 1 month ago - Joe
To say i'm disappointed with Funky Pigeon's service would be an understatement! I'm still puzzled as to how i've not received any replacements in the last 2.
posted 5 months ago - Darren Alexander
I will never use this service again. Two personalised Christmas cards abroad. Very important, they had plenty of time. The cards are paid for but never arrived. Poor service.
posted 5 months ago - D Sautner
Ordered photo calendar on 17th nov, still not received order, no response from customer service on line form. Customer service is appalling, no means to contact them by phone
posted 6 months ago - Felicity
Placed my order 10 days ago. Since then no update on my order, i can't access my account, no one is answering my emails, i can't reset the password and nothing seems to be working. EXTREMELY bad customer service and customer experience!!!
posted 6 months ago - Anonymous
Terrible Customer Service.. I spent £23 on a gift of 3 craft beer and card for brothers birthday . Arrived a day later/ only 2 beer and NO card. No refund . Will never use again.
posted 6 months ago - Anonymous
I ordered a customised birthday card on 10th Nov and still waiting for it even though it was meant to be delivered on 12th according to their update. Still waiting on customer service to respond from 3 days ago .. went to moonpig instead and sorted !
posted 6 months ago - Elaine Murphy
When I contacted their customer service team, the response received was poor to say the least.
posted 8 months ago - Maryam