“I have supported Funky Pigeon for years and I have been so disappointed in my recent interaction. I placed an order knowing that I would have to pay custom charges, however as they filled out the custom forms wrong I have been charged €27 instead of minimum €3-6. Also it never states anywhere on their website that they charges will be high or that even charges apply. Also received no help from them regarding this issue as due to their error.”
“I have tried 5 times now to save a card I created and it won’t save citing internet issues when my internet is absolutely fine. This is very frustrating and time wasting. It can’t just be me? I’m off to the ‘other’ site to create my card!”
“Didn’t deliver order for an 80th birthday despite me paying extra for it. Customer service is not great and had to co tact several times to resolve. Offered me a free
Card as compensation. No thanks !!!”
“Know this before you buy from Funkypigeon
A warning to anyone that thinks that funkypigeon will deliver your gift on the day your order says it will be delivered.
I ordered some flowers to be delivered to my wife on my wedding anniversary. The order confirmation says the right date on it.
It became very obvious on the tracking that it wasnt going to be delivered on that date. I raised a complaint with customer service who says that the delivery time is 1-2 days from the date of dispatch and not the date on the order.
So rather pointlessly the flowers are delivered a day late by EVRI, with no remorse whatsoever. The customer services people are clearly in the Phillipines (judging by the names) and have been told to apologise a lot (means nothing) and say no.
My advice to anyone thinking of using funkypigeon for a time sensitive gift is dont. They are an unreliable, un-caring business that do not deserve your business.
If i could have given zero stars I would have.”
“I appreciated the prompt and professional response to my issue. Getting a full refund last week brought peace of mind, and the team showed genuine care in their approach.”
“I appreciated the prompt and professional response to my issue. Getting a full refund last week brought peace of mind, and the team showed genuine care in their approach.”
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“Sadly my card arrived damaged, however I MUST stress this was NOT the fault of Funky Pigeon, but the fault of the delivery person who tried to ram my A4 card in my postbox and ripped it all and left if half stuck out the postbox, so the card also got water damaged as it had been pouring down with rain.
I contacted Funky Pigeon and included a picture of my damaged card, and I can honestly say they have been brilliant in dealing with my concerns. They offered to arrange a new card to be posted or a full refund. The matter was resolved within a couple of days.
I can’t thank them enough for how swiftly and professionally they dealt with my concerns and brought this matter to a very happy conclusion.
Thank you funky pigeon
Regards, Sue”
“I experienced repeated delays and minimal assistance, which left me uncertain about what to do next. Once robinsonevelyn got involved, they acted, communicated clearly, and brought the matter to a successful resolution.”
“There is no customer service, no way of making my complaint about the DEAD flowers I received! They are making money out of people selling RUBBISH. PLEASE NOTE EVERYBODY AVOID FUNKY PIGEON !!!”
“Ordered a Mother’s Day card and gave company a full week to deliver. They deliver it a day later than the day: what’s the point. No apology. No refund. No compensation. Will never use again. Useless.”
“I had a very disappointing experience with Funky Pigeon.
I placed an order for birthday balloons on 02/03/2026 specifically to make sure they would arrive in time for 15th March, which was the birthday celebration. I even paid for express tracked delivery and ordered two weeks in advance, which should have been more than enough time.
Unfortunately, nothing was delivered. As of 16/03, the balloons still haven’t arrived and I have received no response from customer service despite trying to contact them.
Because of this, my planned birthday decorations were completely ruined, which is extremely frustrating given how far in advance I placed the order.
This level of service is very irresponsible. If you cannot deliver items on time for events like birthdays, you should not be advertising delivery services that clearly cannot be fulfilled.
I will never order from Funky Pigeon again and would not recommend them to anyone planning time-sensitive celebrations.”
“Ordered a birthday card beginning of Feb . It never arrived despite the delivery status saying it had. Still haven’t received a refund and customer service is frustrating and unhelpful.”
“Awful company to send cards no contact detail and when you find it it is not direct and keeps bringing you back to same page without answering. Don’t use them is you wand to keep sane.”
“Ordered cards and gifts still not arrived.customer service SHOCKING.you have a reference number it should never take that long to find out where my items are.it is obvious I am not going to recieve these items now.Shame on you for doing this to customers.not going to be a customer now.please send a refund.
Sharon smith”
“First of all; the website is incapable of saving changes. I made some amendments to a personalised item, hit the 'save' button, received a notification that the amendments had been saved successfully, but then the item that was sent out was a previous version, before the amendments were made.
Since receiving this incorrect item I have repeated this process three times and every single time, despite being told that the amendments had been saved successfully, the item saved in 'my drafts' does NOT save the changes. Unless you immediately add the item to your basket and order straight away, the changes are lost and you have to start all over again.
Secondly, if you want to change the delivery option once you have selected one, this is not possible. The only way to change the delivery option is to remove the item from your basket and start the whole process again. You can therefore see how the first problem is compounded by the second problem!
Thirdly, I contacted Funky Pigeon using the ONLY way you to get in touch with them, which is to use the 'contact us form' TWO weeks ago. I received an acknowledgment email, but nothing else. TWO WEEKS and no-one has responded. I have sent two follow-up emails, but still nothing.
My only option, it would seem, is to request a chargeback from my card provider.
So in summary; the website doesn't work properly, the checkout process is awful and customer services ignore you.”
