“I have been a loyal Garmin user for many years however my recent £350 watch has failed unreasonably early and they refused a repair or refurbished replacement (because the item was discontinued as though their choice was my fault) the best they offered me was a 30% discount on a new product (not compatible with any other offer so quite a poor discount overall) i suspect they are a once great brand coasting on prior trust and brand loyalty while they sharply drop the quality of their products keeping the high price tag obviously and I'm not convinced this isn't against consumer rights law.”
“Awful. They did not deliver the watch and then hold onto your money, I cannot get a refund even though I have never taken delivery. The customer service is just a farce, just do not bother.”
“NIGHTMARE EXPERIENCE ! AVOID GARMIN - UPS FAILED TO DELIVER
TRACKER - STAFF IN SOUTHAMPTON SURLY RUDE & UNHELPFUL - PURSUE CHARGE BACK ROUTE WHEN A COMPANY FAILS TO HONOUR CONTRACT AND MAKE LIFE DIFFICULT BY EMPLOYING STAFF WITH CASUAL ATTITUDES !”
