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I ordered a present for my girlfriend on her birthday who lives in Australia. They were very cooperative through out the delivery process. They exactly done their part the way I asked them to do. From the call center service to delivery guy, from product quality to packaging was exceptionally good. I am really pleased with their services and commitments. They have became my favorite overseas gift company. I will suggest everyone that you should check them out. I would say they are the best of my knowledge.