Handtec Reviews

“ Asked for a refund and got ignored. ”

“ They told me to send it back for a refund. ”

“ i Reported fault 01/03/24 and was to return for refund. ”

“ My delivery did not turn up and I paid 109.99 for the phone and on top paid for next day delivery!! Extremely mad and want a refund 😒 ”

“ We asked for a partial refund to take it down to the next grade. ”

“ On the second failure the battery expanded and pushed the screen away from the unit, this can't be safe? I have asked for a refund but they just keep replacing the cheap battery and returning it. ”

“ I had a pretty awful experience with Handtec. I ordered a phone, they sent me the wrong phone! I was told if I sent it back I would receive the correct phone. They offered me £25 discount for all the hassle. Once they received the wrong phone, they told me that the original was no longer in stock. I received a refund, but was told that I would no longer receive the £25. Complete amateurs in my opinion! ”

“ They sent a faulty phone It was returned to them and they claimed that the fault was due to misuse. The phone was faulty when it was delivered by Handtec. Handtec have refused to repair, replace or refund the order. Buyer beware! ”

“ Delivery of refurbished/good condition phone went smoothly.the phone I received was faulty and looked in pretty bad shape, sent it back same day and it had taken them after making a few calls to refund the full amount back to me. I could speak to someone easily and got my refund but I was a bit worried after reading the reviews. Got a phone from Music Magpie for less money and better spec and it was in great condition. ”

“ On the 6th Feb I emailed asking for a complete refund. ”