“I want to express my gratitude to the guards of the Harry Potter store. During the school holidays I was with the children, one of my children has special needs, my children do not stand in line. My youngest son started crying, a security guard came up to us and helped us get into the store without a queue, make my son so happy. Helped take photos. The male security guard made my day. Unfortunately, I do not know the name of the guard. This is a man with gray hair. Tell him Thank you dear guard. Looking forward to next visit to your magical store.”