HelloCanvas Reviews

Name: HelloCanvas
Rating: 4.86

4.9 Rating 7 Reviews

100 %

of reviewers recommend HelloCanvas

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4.9

Based on 7 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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(347) 404-5514

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Okay, I initially left a 1 star review as my order didn't arrive within the 5 day timeframe and consequently, my Daughter wasn't going to get her birthday present on time. But.... After contacting the company and venting my distain they got in touch and offered to send me a free copy via express delivery, which arrived within 24 hours. I then received a courtesy call from Keri to apologise for the inconvenience. It would appear that the issue was with the courier DPD, which I totally believed as DPD are utterly useless. She said that it was not uncommon for DPD to lose packages and not even bother to notify them. Order has been restored, but I would highly recommend that they change couriers. Also, please make it clear prior to checkout that these items are shipped from the Netherlands, despite your company trading under a London address.”

Helpful Report

Posted 2 years ago

HelloCanvas is rated 4.9 based on 7 reviews