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Holland & Barrett Reviews

2.5 Rating 377 Reviews
A
Happiness Grade
A

Customer Service - Good

91.67%
Industry Average
I cannot praise Veronika enough at the H&B store in Braintree. I went into the store having had no sound advice and even had conflicting advice from others as to what I needed to resolve an issue. She was super friendly and extremely helpful. As a customer service representative that level of service is priceless. Thank you Veronika, it was a pleasure coming into the store and thank you for all the help and advice.
posted 3 days ago - Wendy
I wrote a fund recovery firm at (CONTACTZATTECHRECOVERY AT GMAIL COM) when I got scammed by some crypto investment scheme this was sad but I’m glad I got a topnotch service at my first recovery trial. It’s indeed 100% possible to recover your stolen funds. This team got it done with ease and perfectly
posted 1 year ago - Rose Nguyen
I wrote a fund recovery firm at (CONTACTZATTECHRECOVERY @ GMAIL COM) when I got scammed by some crypto investment scheme this was sad but I’m glad I got a topnotch service at my first recovery trial. It’s indeed 100% possible to recover your stolen funds. This team got it done with ease and perfectly
posted 1 year ago - Rose Nguyen
The service was very good and Sunny in Stevenage was amazing with her knowledge.
posted 1 year ago - Anonymous
Despite feeling like most things are overpriced, I just love the variety, and most of all, in-store customer service.
posted 4 years ago - Anonymous
I went to the Enfield EN1 store today and had an amazing service. Lester could not have been more helpful with my query and armed me with a set of products I would never have thought of and Ilyas was so kind and friendly as the till. You have got a great set of staff in the Enfield branch and they are an absolute credit to your company.
posted 4 years ago - Cherie
I Love the automatic reorder option! I regularly receive the Apple cider vinegar just when I need it for bathing my feet! Their customer service is excellent. Thank you!
posted 4 years ago - Deborah
I love Holland and barratts gd service only problem is I'm so disappointed by the brand change with the panty liners the quality I dont like at all the gift was the best I recommended them to so many people and then to see this new bad quality range not happy at all I wud really love if they brought back the gift pantyliners these new ones when u take them off the whole liner rips and u end up with cotton pants.
posted 5 years ago - Sherine Campbell
Holland & Barrett streatham, can’t speak for all of the staff but the sales adviser that helped me was excellent.. had an issue with an order delivered to store, I was sure it was going to be a problem but he was so helpful, he called customer service, he got my issue sorted, very happy with service there and will definitely shop at that branch on a regular basis..
posted 5 years ago - Elle
Very good service in the high wycombe shop today very helpful staff
posted 6 years ago - c Phillips