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Iceland Foods Reviews

2.5 Rating 495 Reviews
B-
Happiness Grade
B-

Delivery - Fast

70.89%
Industry Average
I received my delivery today Between 15:15-15:25 . Delivery from Iceland is always excellent but today I just had to write this review about the delivery young man I think his name was Printon he was courteous, thoughtful and very kind he done his best to help as I’m 73 you are privileged to have him in your company thank you .
posted 1 month ago - Anonymous
Was expecting a delivery last night between 7-9pm, kept checking tracking then said delivered, but no show, obviously annnoyed as customer services shuts 6pm and considering deliveries can be up to 10pm I think it’s bad you can’t contact till next morning!! Saying that I spoke to Aiden at customer services 8am next day and received a text saying Ethan will be delivering before 10am which he did and both Aiden and Ethan were absolutely helpful and charming so they are definitely a good asset to the company, just hope Iceland can keep on working on their faults
posted 2 months ago - Julie kingsbury
We had a delivery today around 20 past 6 and the man was extremely helpful thank you so much to the driver he was brilliant and deserves a pay rise, he's always very friendly when he calls to the house 😁
posted 3 months ago - Kevin Wilson
I'm not sure why the star reviews are so low. I've never been anything other than 100% happy with every aspect of Iceland. Good choice at great prices. Stores well stocked. Personable staff in store. Great delivery slots with the best delivery drivers I've experienced.
posted 4 months ago - Miss Bronte Roberts
Excellent I am from Cheshire Runcorn area,and with all the prices increasing I started shopping at Iceland the last 12 months , the food is very reasonable and I do save alot on my food bill to other supermarkets that’s my option , The customer service staff are very helpfull ,especially the delivery staff, very polite and always very efficient, the young man who delivered my shopping today was brilliant he had all my shopping ready and very helpfull,5 ⭐️⭐️⭐️⭐️⭐️ to the staff , I highly recommend Iceland especially the Runcorn delivery, it so easy to shop online , so many bargains and delivery is very efficient I have always managed to get my shopping next day A*****
posted 6 months ago - Ros Seddon
My delivery driver was called Daniel from medway. An absolutely amazing man, brought my shopping to my front door. As per normal everything I ordered was exception value and tasty. I absolutely love iceland and can't fault the driver at all. Thank you Daniel.
posted 6 months ago - Kym Mills
I’ve shopped on line with many of the supermarkets but I must say Iceland tops them all . I’m in my 70s and the shopping comes in bags so easy and I don’t panic. The delivery driver named Harvey which delivered my last order was so polite and just came across as a nice man thank you .
posted 11 months ago - A tucker
I have to say excellent customer service from nicole in aldershot, i accidently sent my shopping order to my daughters address and she was on holiday, i called them and they rearranged the delivery to me the same day within two hours and were really helpful and friendly - absolutely brilliant
posted 1 year ago - nicola best
I order the day before delivery for the large boxes of washing powders and liquids.
posted 1 year ago - Toms
Home delivery is Superb, Abdul very helpful,
posted 1 year ago - Anonymous