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Iceland Foods Reviews

2.5 Rating 481 Reviews
C-
Happiness Grade
C-

Customer Service - Average

59.52%
Industry Average
Disgusted with their complete lack of concern/customer service.
posted 1 month ago - Linda Mair
I can't order with them anymore because I cannot trust the service.
posted 2 months ago - EBentley
Terrible experience, ordered £100 worth of food for New Year’s Eve, half of which were out of stock and no substitutions, too late to go shopping, party ruined, customer service terrible
posted 4 months ago - Matthew Hayday
“Terrible service.
posted 4 months ago - Anonymous
At least their customer service is excellent not like these rip off companies.
posted 6 months ago - Monika
Stopped shopping here now they've introduced the dreaded self service tills. I don't have a contract with you and don't work for free. Buh bye!
posted 6 months ago - Way to shoot yourself in the foot
Iceland promised a refund and customer service said they are refusing to refund me so I’m having to go via my bank.
posted 7 months ago - Anonymous
Appalling customer service, supposed to give 10% discount to over 60s, the checkout guy at Cramlington, wouldn't give me it
posted 8 months ago - Steven Monaghan
rang customer service.
posted 8 months ago - frederick windsor
Don’t bother l only put 1 l could not put 0 quick to take your money no delivery customer service very in helpful still waiting for my refund need to take this further
posted 9 months ago - Customer