iD Mobile Reviews

“ offered to give me a refund of £20 , I refused and wanted more escalation, After talking to 5 different people in India someone told me to go back to currys and request a new sim I went and the new sim worked but all this could have been avoided if the first person told. ”

“ I messaged them AGAIN for a third time to explain that the money had come out of my bank, and that I was told this wouldn’t happen - they went on to apologise and said that they would issue a refund. ”

“ I politely confirmed this and was advised that my money would be refunded within 5 working days. ”

“ After trying with no luck for hours still not got a refund . ”

“ I have been on line for two hours trying to get a refund after finding that iD Mobile have been taking money out if my account since August amounting to £176. ”

“ Never ever take contract with this scam company . Cancel the contract within 30 days because of poor signals and reconfirmed with customer service before taking the PAC code that I don’t need to pay any termination charges . Received final bill of £6.71 but took £139 from my account . Now refusing to refund. This is daylight robbing . ”

“ Instead of demanding more money from me, they should be giving me a refund for the week of service I have paid for in advance and cannot use, not to mention the time they have stolen from my life. ”

“ Eventually they said ok we will refund it and we will add £4 compensation for the trouble. ”

“ After speaking to one of their reps on their online chat room for almost 5 hours I still could get my money sent back to me or the phone to be delivered again the next day, they told me that I need to contact CPW for my refund even tho I ordered the phone from them and if I order another phone I will have much better results next time. ”

“ I contacted them asking for a one-off refund as a gesture of goodwill but there is obviously no goodwill from this company. ”