“I have emailed kappa three times about a referees polo shirt that should come free with my order and nobody from kappa have bothered to reply to my email’s really poor customer service.”
“I ordered a lot of things and they took the money but never sent anything. It was more than a half year to get back everything and the bank and police were also involved never order again”
“They stole $100 from me, they sent me damaged products, I sent it back, and they only sent one gift card. They literally send me millions of emails and this woman Monica is telling me that it probably went in my junk mail. They are committing fraud and stealing money from customers who buy from them. They deserve absolutely no stars.”
“Received shoes that are way too small. Very bad quality. I spent $75 plus shipping. Only getting $50 back. I have yet to ship it to see if they will even give me that amount.”
“Was upset with my purchase,it was a gift for my boyfriends birthday and he was wearing them for the first time and had put change in his pocket and it fell down to his foot. We discovered the hole in the pocket which I find to be ridiculous considering the items aren’t cheap and the sweatpants were $100. Won’t be ordering from them again.”
“Do not order from this company. First time customer and last. Order two items for my son. From the beginning there were issues. Customer service is horrible and trying to get ahold of someone is a joke. They do not respond in the time frame they specify on the site. I returned an item for a refund that I tracked and seen they received the item. I reached out a week ago and still haven’t heard back. I will be reporting them to the Better Business Borough. And if necessary seeking legal action! I want my money”
“I bought the AUTHENTIC ANEN SKIN FIT LEGGINGS in the end of the November 2019. I just use this pant a couple times. 3 to be exactly And the pant rip like a paper when I was sit. I sent a message to the costume service and like that I didn’t because I don’t have any answer. I feel very opset because I spend my money in a product that don’t have any quality.”
“What a poor quality of clothing. A sweatpants was already a hole in the lining after wearing IT twice, and if you complain about IT they Just pretend they dont onderstand you and then you Just get ignored. Really bad service, and never again. They Lost a cliënt.”