“Ordered lobsters for father’s day. Maine lobster now did not include the apartment number. FedEx called them when they couldn’t deliver and were given the apartment number. FedEx could not redeliver that same day. When the package arrived, my father received dead lobsters for father’s day. Customer service was extremely rude. They refused to take responsibility. Don’t order from them. If something goes wrong, they won’t do anything”
“This review is for the replacement order because the first order for 2lb of frozen lobster meat tasted old and could not eat it.
It took my review for them to respond to my phone calls and email.
They replaced the two lbs of frozen lobster meat with another 2lb of frozen lobster meat. Arrived frozen and on time( same as last order).
Unfortunately, it also was old tasting and had to be throw away. I gave 5 different people a tail to try. I wanted to be sure it wasn't me with a tasting problem. 4/5 spit it out immediately. The 5th person took two bites..put the rest in the trash and said it tasted old and slightly moldy.
I can only comment on the frozen lobster meat.”
