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Mamas & Papas Reviews
2.8
Rating
37
Reviews
43
%
of reviewers recommend
Mamas & Papas
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"Received the Melfi Green baby changing unit and was appalled by the quality for the price paid. Low quality plastic foil on rough chipboard (\"engineered wood\" in the description, which is technically correct but is suggestive of ply or something decent) , with multiple panels of foil applied with edges showing, where I would have expected one continuous wrap. It also came completely unassembled, down to the tracks on the drawers - the description does say supplied unassembled but when paying this sort of premium, from a store catering to time poor new parents, I expect some work to have been done in the factory. Paid 25 euro delivery and was stung by another 47 euro for the privilage of returning it. Bought car seats and clothes from mamas and papas previously without issue but won't be hassling them with my custom again. We go spend 120euro in IKEA or Jysk and get the same quality."
Daithi
"Received the Melfi Green baby changing unit and was appalled by the quality for the price paid. Low quality plastic foil on rough chipboard (\"engineered wood\" in the description, which is technically correct but is suggestive of ply or something decent) , with multiple panels of foil applied with edges showing, where I would have expected one continuous wrap. It also came completely unassembled, down to the tracks on the drawers - the description does say supplied unassembled but when paying this sort of premium, from a store catering to time poor new parents, I expect some work to have been done in the factory. Paid 25 euro delivery and was stung by another 47 euro for the privilage of returning it. Bought car seats and clothes from mamas and papas previously without issue but won't be hassling them with my custom again. We go spend 120euro in IKEA or Jysk and get the same quality."
Daithi
"It's well over two months since we ordered an Oxford cot and Change Table. Both arrived badly damaged. Replacement parts arrived over a month later, just as badly damaged. We still have a cot with no base and a change table with no top. That's what \u00a31300 gets you from Mamas and Papas. We submitted a very reasonable complaint which has been ignored. I strongly advise anyone looking on this page to take your business elsewhere."
Lewis Hughes
"It's well over two months since we ordered an Oxford cot and Change Table. Both arrived badly damaged. Replacement parts arrived over a month later, just as badly damaged. We still have a cot with no base and a change table with no top. That's what \u00a31300 gets you from Mamas and Papas. We submitted a very reasonable complaint which has been ignored. I strongly advise anyone looking on this page to take your business elsewhere."
Lewis Hughes
"It's well over two months since we ordered an Oxford cot and Change Table. Both arrived badly damaged. Replacement parts arrived over a month later, just as badly damaged. We still have a cot with no base and a change table with no top. That's what \u00a31300 gets you from Mamas and Papas. We submitted a very reasonable complaint which has been ignored. I strongly advise anyone looking on this page to take your business elsewhere."
Lewis Hughes
"It's well over two months since we ordered an Oxford cot and Change Table. Both arrived badly damaged. Replacement parts arrived over a month later, just as badly damaged. We still have a cot with no base and a change table with no top. That's what \u00a31300 gets you from Mamas and Papas. We submitted a very reasonable complaint which has been ignored. I strongly advise anyone looking on this page to take your business elsewhere."
Lewis Hughes
"For some reason as a customer I am unable to review their product I purchased and had to return after complaining. I am sure this has been done intentionally.! I purchased a hilston nursing chair and stool on 23 January. The product was on back order and required pre order as I was informed it\u2019s made when ordered. Order number 1590050760, I spent 589.00 on this chair. The chair arrived in April when my baby had just been born. To say the least the workmanship was shoddy, there was over 30 marks, scuffs, design faults. To say the least their quality checks had not been carried out. I called and spoke to Ben and provided him with photos of how bad it was. He arranged collection where by I had to wait in all day for... another waste of my time. He promised if I complained as they could not get a replacement without me waiting again! For a chair to be honest I refused it seeing how badly and cheaply made it was. He said I would be compensated well for the amount of damage, that I had to wait for the item, that I now had no chair for me to feed my baby on and the loss of a day for collection. Following this I heard nothing, after nearly 3 weeks from their collection Ben ignored my emails that is sent to a generic account that anyone could pick up. I still had not received my money back, to chase and be told their delivery men still had the chair hence no refund, funny enough not my issue and they issued a refund and sent a insulting 50.00 voucher to me! \r\nI am very disappointed by mamas and papas and will never recommended them again. I was made to feel so insignificant and they could have turned this around and my views with better service, an apology sent to me and personally a better form of compensation seeing as all their items are very expensive and I had always been a customer of theirs.. obviously not VALUED AT ALL!"
Lisa Gould
9
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01/01/2019
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“
Tried for the first time. Definitely be back. Chorizo ball was amazing!!!
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Posted 1 year ago
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“
Candi is an amazing server. So attentive, friendly, and knows the menu well and makes great recommendations. Food was outstanding.
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Posted 1 year ago
Molly Parker
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“
Great delivery and service everytime I have used them. Recently brought a baby bjorn bliss bouncer with discount and the product is great and as described. Mamas and papas will always be a go to for my baby!!
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Posted 5 years ago
Lauren
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“
Great selection, easy to order online, all arrived promptly
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Posted 5 years ago
Sarah
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“
Excellent quality
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Posted 5 years ago
Joe Webster
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“
Superb customer service and excellent price-match.
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Posted 6 years ago
Mary Elisabeth Down
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“
Excellent items, good communication and fast delivery. Perfect.
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Posted 6 years ago
Michelle Robertson
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“
Excellent discounts, fantastic service and quick delivery!
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Posted 6 years ago
Dan
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“
Great prices on all the baby furniture we needed. Both times we went in store to see the items before buying online and they helped us out loads.
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Posted 6 years ago
Anonymous
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“
Easy to order and fast delivery. Great service as always.
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Posted 6 years ago
Fateha
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“
Quick dispatch
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Posted 6 years ago
Kenneth Howard
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“
Always feel welcome and looked after.
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Posted 6 years ago
Sarah Smith
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“
Easy to use site, items in stock & option for quick delivery!
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Posted 6 years ago
Claire Summan
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“
Wonderful item for our son's nursery and a great bargain at half price
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Posted 6 years ago
Urvashi Parekh
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“
We visited the store in Westfield Stratford London and the customer service was the best we have received and subsequently ordered the mamaroo.
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Posted 6 years ago
Mamas & Papas
is rated
2.8
based on
37
reviews
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