National Tyres and Autocare Reviews

“ Took my car for service/MOT and come away with over £300 worth of paint chips/scratches to my car, did think it was unusual that they were taking so long with my car. ”

“ The fitting only took about 20 minutes, and their customer service team later confirmed the tyre itself costs less than £90. ”

“ Incredibly poor service at Northwich … I’d never return ”

“ Incredibly poor service I’ll never return. Cancelled my appointments x2. Rude staff ”

“ AVOID!! Went in for an MOT and service where they changed my rear right shock. ”

“ Absolutely appalling service! 5 days of work missed due to complete incompetence of the "Manager" not doing my booking correctly or booking me in when the mechanics were already overrun with jobs and weren't able to fit me in! Finally get my car in and it's come out with more issues than when it went in! Work was completed that hadn't been agreed so over £800 of work that I've paid for unknowingly (I wasn't given my failed MOT certificate so I didn't know until I'd already paid that they'd done unauthorized work). ”

“ I immediately telephoned customer services and requested a refund and some sort of explanation as to why a major national company would treat its customers in such an appalling way. ”

“ What a waste of time! Absolutely unacceptable service. ”

“ Truly terrible customer service at the branch - very not bothered that a customer had been let down; and subsequently when trying to raise a complaint - heard nothing from National Tyres / Halfords in almost 2 weeks since. ”

“ Worse branch I have used, I ordered 4 of the same tyres online days before, then dropped car off to then get a phone call to say 2 of the 4 tyres were not the correct ones delivered. Boy tried to sell me cheaper and worse rating tyres. Honestly this company has went down hill. Rubbish customer service and talks to you like you are nothing. ”