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New Look Reviews

4.1 Rating 540 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.43%
Industry Average
“ I want to give a special shoutout to Fen, who went above and beyond to provide outstanding service. ”
posted 1 year ago - Anonymous
“ I went into Bridlington, New Look, Friday 13th December, & was greeted by a lovely young lady, called Izzy, who went above & beyond to help me find what I wanted & buy some last minute gifts, Thank you Izzy, I will certainly be back, great customer service. ”
posted 1 year ago - Anonymous
“ Friendly service and great deals in the sale and out ”
posted 2 years ago - Caroline Edwards
“ Excellent customer service and very efficient. Wonderful staff. ”
posted 3 years ago - Anonymous
“ Brought the new white boucle' utility blazer was very pleased with the quality & fit so had to order all the other colours Green, turquoise & black, they would go with any outfit. Delivery fast & efficient service. ”
posted 4 years ago - Kaz
“ Great service from Manyong in the metrocentre who helped me find a top which fitted my requirements. Lovely girl. ”
posted 4 years ago - Anonymous
“ A big thank you to Nicola (New Look) Kilmarnock Store, Ayrshire. Nicola was so helpful in helping me to return a parcel. 10 out of 10 for Customer Service and looking after your customers in a lovely friendly manner x ”
posted 4 years ago - Gail
“ I wanted to say that I had excellent Customer Service in your Clevely’s Branch. ”
posted 4 years ago - Geraldine
“ Amazing customer service by Kate at Meadowhall/Sheffield branch. Super helpful and kind! Thank you once again! ”
posted 4 years ago - Libby
“ Went in to your Cardiff store in st David’s centre today with a return was served by Chloe she was amazing polite and found the dress on line in my size , great customer service ”
posted 4 years ago - Anonymous