PreciousLittleOne Reviews

4.0 Rating 1,592 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

Questions

Metrics

4.0

Based on 1,592 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Cant resolve a problem as webpage comes up with error and wont connect

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Asked by Maria (4 years ago)

Good evening. Can you confirm when our delivery will arrive? Our order number is 20190409/1616665. It’s the kinder valley Moses basket and stand. It was originally ordered on the 9/4 and has subsequently been postponed 3 times. Please can you update me when I can expect our item.

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Asked by Sam Wheatley (4 years ago)

Have not received my order which you say has been delivered.

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Asked by Susan (4 years ago)

You say my order has been delivered but it hasn’t! Have you any idea where it is please?

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Asked by Susan (4 years ago)

Sorry I put the wrong email on my previous comment. I am waiting for a rain cover which you say has been delivered but it has not. Any ideas what’s gone on? Thanks

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Answered by Susan (4 years ago)

Janet Hynd here....i have justcrecieved a pink fluffy baby blanket but it wasn't anything like it looked online and really wasn't worth 13pounds..wont be using them again

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Asked by janet hynd (5 years ago)

I am impressed with how quick my order arrived, but unfortunately it wasn’t the one I wanted, trying to find out how to return for a refund

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Asked by Carol (5 years ago)

I intend to advise anyone thinking of buying from this company to serious consider all other options. I ordered a cotbed, but was sent the wrong item. I have been trying un-successfully for several weeks now to have the correct item delivered and the incorrect one collected. Of course the company has already been paid for the order so appear to have zero motivation to send the correct item or refund me the money.

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Asked by Angela Smith (5 years ago)

Thank you for your message. We do sincerely apologise for the inconvenience that has been caused. We have located your order and have arranged for a member of our Customer Service Team to call yourself today to resolve the issue as a priority.

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Answered by Customer Service (5 years ago)