“
The returns process is awful, I returned some items but they refused a refund as they have ‘no record’ of the return. Been told by customer service to take it up with Royal Mail instead…
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posted 1 year ago
- Anonymous
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I phone the sales line today, where the employee told me they had no access to information and could not help me in any way, but all returns were being dealt with and to use the website.
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posted 3 years ago
- Tracy Woolford
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The returns process is horrendous.
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posted 3 years ago
- Anonymous
